International Client Manager 652557

Johns Hopkins Medicine

Posted on : 30-04-2025

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Job Location

Baltimore, MD - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 30-04-2025

Job Description

YOU BELONG HERE

What Awaits You

Career growth and development
Employee and Dependent Tuition Assistance
Diverse and collaborative working environment
Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the wellbeing and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: Client and Special Services Manager is responsible for maintaining and developing new sources of high net worth or influential patient referrals. The individual is responsible for assisting patients and clients with needs associated to receiving medical care at any of the Johns Hopkins Medicine facilities. This individuals duties include providing information about Johns Hopkins Medicine having detailed knowledge about clinical services and developing strong relationships with physicians and departments and providing the oversight of scheduling appointments along with administrative responsibilities for the team. The Manager will spend approximately 70 of his/her time directly involved in patient care and is responsible for triaging new cases to colleagues within the team and the rest of the time supervising client specialists and managing their work performances. The individual must have a strong working knowledge of medical terminology and a comprehensive understanding of diseases and treatment options. The position involves a great deal of external customer contact primarily with company executives high profile individuals royal families and prominent physicians. The individual must be confident and comfortable with this clientele quickly able to establish trust and rapport. The individual must develop strong internal relationships with Hopkins physicians nurses and staff. This position will work closely with Executive Health Senior Leadership Development Directors and their staff to provide excellent customer service to trustees donors and prospects. Through the cultivation of these important patient and client relationships this individual will meet on a regular basis with Development to provide approved information and insight about areas of interest (when appropriate). The individual will represent Johns Hopkins at specific client events and Development sponsored functions to promote Johns Hopkins Medicine entities clinical departments physicians and services. The individual is responsible for generating and analyzing various reports on a monthly basis utilizing EPIC. The Client and Special Services Manager will be involved in department meetings and should provide leadership and mentorship to others within JHMI.

Education:

Required B.A. or B.S. in health care business administration marketing or communications

Work Experience:

Seven years of related experience in a health care setting hospitality industry and/or international business. Experience in physician interaction in a second language is preferred

Salary Range: Minimum$34.78/hour Maximum$60.88/ will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and wellbeing of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drugfree workplace employers.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Johns Hopkins Medicine

Report This Job

Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Start Now

Dr.Job AutoApply

3X your job search with AutoApply's AI for faster dream job results.