ServiceNow App Dev Eng OpsTech Solutions
ServiceNow App Dev Eng OpsTech Solutions
Posted on :
30-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-04-2025
Job Description
As a member of the OpsTech Solutions application development team for ServiceNow you will be at the forefront of IT service delivery collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that worldclass service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality fast resolution customer experience. Your mission is to develop a worldclass customer experience and set new customer service standards in IT Delivery.
OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration maintenance and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problemsolving skills. You must be very comfortable working on core application administration creating workflows data management scripting and process automation. You will need to work with nontechnical and technical teams to translate business cases to scalable solutions for multiple teams. In addition youll need to be able to clearly and effectively communicate to larger nontechnical audiences on system changes and enhancements. You will be working in a hypergrowth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities
The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:
Perform technical administration and maintenance of ServiceNow IT Business Management.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates patches and configuration changes.
Provide user training related to ServiceNow processes policies and procedures.
Mentor team members on project planning design and estimating activities in ServiceNow IT Business Management.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Bachelors degree in Information Technology Management Information Systems Computer Science Business or equivalent work experience.
Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
3 years of direct experience with the ServiceNow platform as an administrator developer and/or comparable role.
5 years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.
6 years experience in multiple areas of technology including application administration configuration and/or data services.
Proven experience Agile scrum/Kanban methodology.
Experience with JavaScript Perl or PHP is strongly preferred.
Experience customizing or developing reports from data residing in relational databases.
Experience with web service integrations using REST SOAP etc.
ITIL Foundation certified or related experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration maintenance and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problemsolving skills. You must be very comfortable working on core application administration creating workflows data management scripting and process automation. You will need to work with nontechnical and technical teams to translate business cases to scalable solutions for multiple teams. In addition youll need to be able to clearly and effectively communicate to larger nontechnical audiences on system changes and enhancements. You will be working in a hypergrowth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities
The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:
Perform technical administration and maintenance of ServiceNow IT Business Management.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates patches and configuration changes.
Provide user training related to ServiceNow processes policies and procedures.
Mentor team members on project planning design and estimating activities in ServiceNow IT Business Management.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Bachelors degree in Information Technology Management Information Systems Computer Science Business or equivalent work experience.
Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
3 years of direct experience with the ServiceNow platform as an administrator developer and/or comparable role.
5 years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.
6 years experience in multiple areas of technology including application administration configuration and/or data services.
Proven experience Agile scrum/Kanban methodology.
Experience with JavaScript Perl or PHP is strongly preferred.
Experience customizing or developing reports from data residing in relational databases.
Experience with web service integrations using REST SOAP etc.
ITIL Foundation certified or related experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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