Customer Service Representative

SunSource

Posted on : 30-04-2025

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1 Vacancy

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Job Location

Southgate, MI - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 30-04-2025

Job Description

KS Services a SunSource company offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122000 unique part numbers supported. We provide our customers with quality industrial repair services effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA Canada and Mexico we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication.

KS Services (a SunSource Company) the industry leader in repair and refurbishment of manufacturing equipment has an opening for a Customer Service Representative in their Southgate MI headquarter location.

This position will be responsible for facilitating and supporting the selling of goods and services to current and potential customers by accurately processing and expediting sales orders through the production system. Strong communication skills are required as the liaison between the technical staff Sales Representatives and company management.

Competitive salary medical dental vision insurance and 401K program benefits are included. Contact us to find out more!

$1 $1 an hour

What Youll Do:

Responsible for all aspects of customer service and sales support.

Create new orders in internal systems as required.

Initial quotes process approvals shippers and invoice requests according to priority.

Ensure all pertinent information is captured and entered into ERP.

Interface with Operations to expedite/prioritize delivery scheduling of services.

Interface with Customers Sales Operations and Shipping/Receiving to resolve issues and answer questions.

Review and manage workflow schedules to proactively manage open orders.

What We Need From You:

Knowledge of Microsoft Office Products (Excel Word Outlook etc.

Ability to multitask

Minimum High School diploma or equivalent

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN EVerify. If you are an individual with a disability and require an accommodation to complete the application process please contactto request reasonable accommodation. Only requests for accommodations in the application process will be returned. SunSource Privacy Policy

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

Key Skills

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About Company

SunSource

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Customer Service Representative

SunSource

Job Description

Employment Type

Company Industry

Key Skills

About Company

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