Warranty Admin
Warranty Admin
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary: We are looking for aWarranty Admin to join our growing team! The right candidate will have previous warranty experience and strong attention to detail. The daytoday duties of this role include booking warranty repair orders maintain receivables schedule and processing warranty paperwork
Benefits
- Group Health Plan
- Paid Holidays
- Paid Time Off
- 401k Plan
- Employee Discounts
- Voluntary Insurance
- Employee Assistance Program
- Flexible Spending Account Plan
- Collaborate Team Environment
- Career Progression and Advancement
Responsibilities
- Book warranty repair orders and submit claims of manufacturer warranty
- Maintain receivables schedules; service contract claim submission and follow up
- Work closely and effectively with team of technicians service writers and supervisors
- Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts
- Communicate with Service Advisors to define the scope of a warranty claim
- Process all warranty paperwork to ensure proper documentation and to verify criteria
- Arrange for parts for shipment to factory or distributor
- Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor
- Stays abreast of all factory recalls announcements and procedures
- Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business
- Review every warranty repair order written for proper completion accuracy and legibility according to the applicable policies and procedure manuals
- Figure out the applicable labor operation code failure codes and/or other administrative data required and enter them on orders
- Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery
- Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission
- Maintain record of all claims submitted returned/rejected and paid and their current status
- Establish and maintain a record and control of the physical inventory of parts to be returned inspected or sped by the manufacturer or other warranty authority
- Provide a weekly report to the service manager regarding claims status
- Report to management any situation or condition that jeopardizes the safety welfare or integrity of the dealership its employees or customers
Qualifications
- Warranty experience preferred
- Attention to detail
- Ability to work well with others and be part of a team
- Proficiency Microsoft Office
- General accounting knowledge preferred
- Valid drivers license and clean driving record
About Us: Euromotors Auto Group has been in the automotive industry for 60 years. We are proud to serve the Northern California Area with brands that are nothing but the pride ourselves on making the buying and ownership experience simple and fun at the same have a strong commitment to serving the community and pledge to provide outstanding service with transparency and respect to all. Our employees are members of the family who share our same goals and passions. Ideal candidates are confident driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Northern California. If you are looking for a rewarding career we would like to meet you and discuss the endless possibilities.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Employment Type
Full-Time
