Staff Application Developer - CRM
Staff Application Developer - CRM
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Job Description
Location: Hybrid out of our Vancouver office or Remote Canada
About Pantheon
Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyones hands. Thats why were so passionate about helping developers IT and marketing develop test and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.
Pantheons core company values are Trust Teamwork Passion and Customers First. At Pantheon we work hard and play harder valuing individuality humor and balance. Were enthusiastic participants in several opensource communities and have real relationships with many of our most active customers. If all of this sounds interesting to you read on!
The Role
Reporting to the Head of Business Systems you will lead ongoing development and maintenance of our Salesforce CRM and the various applications within the Business Systems Ecosphere.
You take ownership of product quality including deployment best practices reliability (backend service and user experience reliability) efficiency (DML Limits CPU Usage Processing Time etc. security (data privacy data access user access etc. and performance. You drive changes to improve engineering efficiency in your organization such as reducing the time and effort it takes to make a change develop a new feature or ramp up on a new feature. You develop metrics to quantify product quality and engineering efficiency and begin to influence the people around you in these areas.
- Lead and/or influence technical design efforts to establish efficient and effective solutions to business needs
- Recommend technical solutions based on current industry best practices
- Develop and support endtoend Salesforce configurations declarative development deployment practices utilizing devops tools and related business systems initiatives
- Handle complex solutions relating not only to Org maintenance troubleshooting errors automation system limits & performance data security & governance but also new and expanding initiatives
- Proactive system maintenance including Security Reviews Release Updates System Limits Health Check and Optimizer
- Provide direction in a crossfunctional team or multiple teams and deliver work with infrequent regular oversight.
- Participate in the build and maintenance of technical documentation for all systems supported
- Provide support & mentorship for business systems & data team members
- Onboard new SFDC application developers on our Systems & DevOps processes
What You Bring to the Table
- Minimum 8 years of direct experience working with Salesforce and/or other CRM administration
- Prior experience integrating 3rd party applications with Salesforce including custom integrations
- Selfstarter mentality plus a natural curiosity to make things more efficient and effective
- Comfort in dealing with company personnel at all levels and ability to influence cross functional teams
- Strong attention to detail analytical mindset goaloriented
- Ability to work independently or collaboratively as required
- Experienced with owning the devops process Gearset & Github preferred
- Advanced Administrator Certification required
- Certifications within the SFDC Architect pyramid highly desirable
Bonus Points for
- Experience in APEX or LWC
- Zendesk ZoomInfo LeanData or Gong Experience
- Data querying languages such as SOQL or SQL
- Prior experience being part of an Agile (Scrum or Kanban) environment
- Prior experience in a highgrowth SaaS company
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Flexible time off sick days and 13 paid holidays
- Comprehensive medical insurance including Health Dental and Vision
- Paid parental leave (plus fertility adoption and other family planning benefits)
- Monthly allowance for wellness reading and access to LinkedIn Learning for continued development
- Events and activities both teambased and company wide that inspire educate and cultivate
Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race color religion sex national origin ancestry age marital status sexual orientation gender identity veteran status disability or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process please contact Pursuant to local and federal regulations Pantheon will consider qualified applicants with arrest and conviction records for employment.
The base salary range for this position isCAD per year. Our salary ranges are determined by role level and location. At Pantheon it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
To review the Employee and Applicants Privacy Policy click here.
Visa Sponsorship is not available at this time.
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Required Experience:
Staff IC
Employment Type
Full-Time
