General Manager of Restaurants and Bars - Waldorf Astoria Chicago
General Manager of Restaurants and Bars - Waldorf Astoria Chicago
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$ 85000 - 95000
1 Vacancy
Job Description
Waldorf Astoria is looking for a General Manager of Restaurants & Bars to join the team in Chicagos Gold Coast!
This Forbes 4Star property located in downtown Chicago has a Parisianstyle charm with 214 rooms 8500 square feet of banquet space and 3 food and beverage outlets.This includes a restaurant 2 bars and inroom dining.
In this role you will oversee the 3meal restaurant Brass Tack managing a team of 30 including managers and reporting directly to the Director of Food & Beverage. The restaurant offers traditional brasserie fare with a tip of its hat to Chicago with the warmth hospitality and dining sensibilities synonymous with the Midwest.
The ideal candidate will be an exceptional leader with a talent for training and developing others and the ability to drive the operation forward through innovation and creating memorable experiences. A seasoned leader with a background in upscale restaurants and excellent wine knowledge is required. Prior experience managing a union staff and working in a luxury hotel are a plus.
Want to learn more Hotel Website Facebook Instagram
What will I be doing
As a General Manager of Restaurants & Bars you would be responsible for directing and administering the activities and services of the restaurants and bars in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Plan and direct all aspects of restaurant operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counselling and evaluations and delivering recognition and reward
- Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
- Maximize efficiency technology system(s) (i.e. Open Table)
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Initiate and implement upselling techniques to promote restaurant food and beverage and services and to maximize overall revenue including but not limited to creating new menus and crossselling products and services hotelwide
- Recruit interview and train team members
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & Fortune.
We support the mental andphysical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- BestinClass Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education:Access to a wide variety of educational credentials(ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
The annual salary range for this role is $85000 $95000 and is based on applicable and specialized experience and location.
Required Experience:
Director
Employment Type
Full-Time
