Front Office Intern
Front Office Intern
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Job Description
PROFILE REQUIRED A flawless appearance good speech and behavior suited to the establishments standards are required. Fluency in French and English is essential and a third language is a plus.
By joining our team you will benefit from:
35 hours/week
2 consecutive days off
Employee Benefits (Comit dEntreprise)
Possibility of accommodation! We are also flexible regarding your internship start date.
All the conditions are met for you to become part of the Hilton Group which was named in 2024 by the Great Place To Work organization as the best company with 250 to 999 employees in France where its great to live and work and the best company in the hotel industry! So dont hesitate: Ready set go!
We are looking for a motivated and dynamic intern to join our team as a receptionist starting in September 2025. If you enjoy human interaction are organized and want to gain valuable experience this internship is for you!
As a receptionist intern your tasks will include:
Guest reception: Checkin and checkout of guests according to Hilton procedures in line with our Luxury Attitude values and the established Service Ceremony.
Phone reception: Handling external calls (managing a switchboard) and internal calls connecting to the relevant department answering questions from guests and Team Members from other departments.
Administrative tasks: Followup on the guests stay including monitoring their payment status posting certain charges filing their documents... Editing analyzing and processing various reports. Handling payments and basic cashier operations managing a cash float.
Managing requests: Providing information about the hotel services and outlets... Addressing complaints active listening and problemsolving.
EOE/AA/Disabled/Veterans
Required Experience:
Intern
Employment Type
Full-Time
