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What Youll Do:
Primary Technology: Microsoft Operating System
Secondary Technology: Desktop Support Printer Support Identity and Access Management
Selection devises proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position.
Job Duties:
Receives direction and possesses considerable technical knowledge of software applications and hardware environments
Installs maintains configures upgrades and/or administers hardware and/or software independently in workstation support network administration server administration business continuity information security telecommunications and network connectivity (i.e. multiple technology domains) where technical work requires specific knowledge to evaluate select adapt and modify standard procedures
Devises new approaches to problems encountered
Diagnoses analyzes and resolves issues for customer(s) across assigned multiple technology domains
Creates organizes files and maintains documentation
Reviews and monitors enterprise security systems
Takes appropriate action and responds to alarms and/or alerts per agency policy and procedure (e.g. antivirus spam)
Interfaces with other platforms from a hardware and/or software perspective
Answers questions and presents informal mentorship opportunities to peers and/or lowerlevel staff via conversation observation or technical documentation
Stays current regarding new technologies in area of IT assigned
Attends inservice training workshops and conferences
Works on special projects and committees as assigned
Who We Are
Guided by a single mission To reduce recidivism among those we touch the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for prosocial behavior conveying an attitude of dignity and respect in the treatment of others.
What We Do
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive contributing members of our communities ensuring a safer Ohio for all Ohioans now and in the future.
To learn more about our agency please visit our website at
Are You Ready
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt this will be the most rewarding and meaningful work youll ever find with a work family that is second to none!
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Selection devises proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position.
48 mos. combined work experience in any combination of the following: installing monitoring/maintaining configuring upgrading &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing monitoring/maintaining configuring upgrading &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing monitoring/maintaining configuring upgrading &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills: Information Technology Basic Documentation Change Mangement Computer LIteracy Customer Service Interpreting Data Verbal Communication and Confidentiality.
Application Procedures:
In order to be considered for this position you must apply online through this posting website. (We no longer accept paper applications.
If you require a reasonable accommodation for the application process please contact the Human Resources Office so proper arrangements can be made. Otherwise you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.
The Ohio Department of Rehabilitation and Correction is a tobaccofree workplace.
PreEmployment Drug Testing:
All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of . An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical .
PreEmployment Background Investigation:
The final applicant selected for the position will be required to undergo a criminal background check. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.
The Ohio Department of Rehabilitation and Correction is prohibited from hiring:
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
The State of Ohio is a drugfree workplace which prohibits the use of (recreational /nonmedical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio DrugFree Workplace Policy (HR39 and as outlined in the posting.
Required Experience:
Unclear Seniority
Full-Time