Analyst I-Quality
Analyst I-Quality
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Job Description
Salary Range: $55000.00 to $105000.00 annually bonus benefits
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6 Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
US Job Seekers Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: Lead the Way. Weve Got Your Back.
o It begins with a Card Member using an American Express Card at one of our millions of proprietary Merchants around the world then processing that transaction and getting the merchant paid is up to us. The Acquirer Capability (ACD) team is at the heart of the proprietary transaction process. We power billions of transactions leading to merchants being paid and continuing to welcome American Express cardmembers and their cards. We are seeking an experienced leader who has rich quality assurance expertise to be part of a team that will drive complex test strategy development tooling and while leading a dynamic team. This leader will play a role in several of the top strategic priorities. You must have a passion for achieving the highest levels of quality collaborating with an amazing team and enjoying yourself along the journey. This position suits someone who wastes no time forming working relationships quickly adds value by introducing the best testing practices and techniques and being a change agent in a team that is driving a multiyear modernization program. You can engage on pivotal initiatives that are core to the growth of American Express! Join our team and be part of a dynamic team of individuals who will grow with you challenge you and inspire you!
o Key Job Responsibilities:
This position is responsible for the planning and of end to end testing remediation performance management software implementation support and post implementation validation for major business initiatives in accordance with all audit and legal requirements.
This position is also responsible for ensuring a cohesive relationship with various internal and external business and technical partners to optimize test planning and offer defect free results
Key functions of the role include:
Develop test strategies plans and artifacts with internal and external partners as appropriate
Build and use a deep understanding of the products and technology assets being tested to ensure efficient and optimal test coverage
Build review and/or execute test cases at various quality assurance levels: Systems Integration Partner Integration Regression and Performance where appropriate in partnership with TRAM
Work with software infrastructure and software engineers to deliver target code quality
Work across Product Owners and Release Train Engineers to review test scenarios validate test results and maintain documentation
Design quality metrics to be gathered collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement
Offer guidance and mentorship to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environment
Seek opportunities to embrace innovative testing technologies and techniques
Identify opportunities to adopt innovative testing techniques
o Minimum Qualifications:
The successful candidate will have the following qualifications:
Proven strategic thinker with experience in defining and executing global priorities.
Excellent relationship and influence management skills to establish collaborative partnerships across the Enterprise
Strong communication and presentation skills allowing for clear and appropriate messaging across multiple levels/audiences
Problem solver with solid analytical skills
Ability to influence without direct authority to gain alignment
Strong interpersonal and collaboration skills including the ability to develop relationships with leaders while appropriately influencing without direct authority
Proven ability to adjust quickly to shifting priorities multiple demands ambiguity and rapid change defining priorities for key products/projects that affect the broad direction of the Business
Flexible and willing to participate and collaborate with colleagues in different time zones
Selfstarter able to adapt in a fast paced ever changing environment
Understanding of the Agile approach to project management and software development
Knowledge of Rally one of the most comprehensive Agile project management tools a plus
o Nice to Have Qualifications:
Knowledge of merchant transaction processing capabilities
Understanding of GMS business drivers merchant needs and market trends
Required Experience:
IC
Employment Type
Full-Time
