Senior Analyst - Content Operations
Senior Analyst - Content Operations
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Job Description
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a newage digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
The Role:
We are seeking a highly organized and detailoriented Content Management & Operations Specialist to join our team. In this role you will be responsible for managing and uploading digital content across various platforms preparing regular reports and supporting daytoday operational tasks. This position requires someone who is proactive techsavvy and able to handle a variety of responsibilities in a fastpaced environment.
Key Roles and Responsibilities:
- Content Management & Uploads:
- Manage organize and upload content to various digital platforms ensuring accuracy and quality.
- Work closely with the marketing and creative teams to update and maintain website and internal platforms with accurate content.
- Ensure content is accurately maintained including tagging formatting and metadata management.
- Monitor content performance and provide recommendations for optimization.
- Report Preparation & Data Analysis:
- Prepare weekly monthly and adhoc reports on performance engagement and other KPIs.
- Analyze data and create reports for various stakeholders to help inform content strategy and decisionmaking.
- Maintain records and track performance trends over time to assess improvements and areas of concern.
- Operational Support:
- Assist with general operations tasks including scheduling organizing meetings and maintaining team calendars.
- Coordinate with crossfunctional teams (e.g. solutions design tech) to ensure smooth operational workflows.
- Help with document preparation and organization for operational procedures and policies.
- Support with inventory management including digital content assets ensuring all files are uptodate and properly stored.
- Project Coordination:
- Assist in the coordination of small projects within the operations team.
- Track project progress and deadlines ensuring timely completion and smooth .
- Provide regular updates on project status and assist in any adhoc tasks as needed.
Mandatory Qualifications:
- At least 2 years of experience in operations working with content management systems (CMS) cloud storage and project management tools is a plus.
- Proficient in Microsoft Office (Excel Word PowerPoint) and Google written and verbal communication skills.
- Strong attention to detail and ability to manage multiple tasks and priorities simultaneously.
- Ability to analyze data identify trends and create actionable organized and able to work independently and as part of a team.
- Basic understanding of SEO and content optimization is a with analytics tools such as Google Analytics or social media insights.
- Ability to adapt to new tools platforms and systems as required.
Location: Bangalore
Required Experience:
Senior IC
Employment Type
Full Time
