Change Planning Specialist
Change Planning Specialist
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
You will join the Client Servicing and Technology (CST) Change Planning team. In this role you will work with senior resources on the Change Planning team to scrutinize all enterprise changes to avoid potential conflicts and minimize impacts. You will work with Jira and EasyBI to create and run reports for consumption at all levels of management and in some cases present this information in a public forum. Your attentiontodetail is a significant asset.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of onsite and remote work) will be discussed during your interview.
How youll succeed
Change Management & Standardization Ensure that standardized methods processes and procedures are used for all changes facilitate efficient and prompt handling of changes and maintain the proper balance between the need for change and the potential detrimental impact of changes. EnsureCST standardized processes are used for all CST production changes in order to minimize the impact of changerelated incidents in accordance with CIBC Enterprise Change Management processes.
Manage Change request Respond to change requests (CRs) and ensures all changes are properly categorized and managed according to the change management process. All changes must be recorded risk assessed categorized prioritized planned tested evaluated released documented and reviewed in a controlled and standardized manner. Analyze the planning and deployment strategy for software/hardware which includes installation/back out procedures verification business participation change windows and scheduling. This includes changes sponsored by CST or impacting CST systems/applications.
Collaboration Provide support to CST stakeholders to ensure awareness adaptation and consistency of CST processes. Analyze expedited change tickets ensuring ticket compliance is adhered to. Maintain a collaborative work environment and support team members to resolve organizational operational and process problems.
Risk Management Responsible for the continual of OE Risk and internal CST processes. Raise potential operational risks identified through the analysis of change records.
Who you are
You have 4 years of experience in Change Planning (i.e. experience with standard Enterprise Change Management practices and principals etc..Its an asset if you have experience with Microsoft Excel Service Now Jira EasyBI and Microsoft PowerPoint.
You have good understanding of Agile methodologies and Application and/or Architecture Development as well as information systems.
You have a postsecondary education in Computer Science or related IT field.
You have strong presentation skills. You are able to successfully manage multiple priorities
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto81 Bay 22nd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Application Testing Business Requirements Business Systems Analysis IT Process Improvement Operational Efficiency Operations SupportRequired Experience:
Unclear Seniority
Employment Type
Full-Time
