Data Center Logistics Manager

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Be a part of operating the worlds largest cloud computing infrastructure. Amazon Web Services is seeking a bright motivated hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength attention to detail open communication and the ability to work autonomously.

The Logistics Manager is a strategic leadership role that partners with Infrastructure teams and various Amazon stakeholders to manage communication team metrics and specific deliverables. This position requires strong urgency sound judgment and the ability to drive teams toward innovation and simplification across local regional and crossregional scales. As both strategist and implementer they ensure streamlined organizational activities that guarantee business success while developing and coaching their team members to make effective decisions and improve organizational culture.

In their leadership capacity Logistics Managers establish and maintain a culture of accountability ensuring team members understand their roles expectations and impact on broader organizational goals. They demonstrate expertise in escalation management consensus building and setting vision and direction for their designated areas. Through their high judgment and expertise they design optimal team structures and mechanisms to meet both immediate and longterm business objectives while proactively identifying and mitigating potential risks.

The role requires both tactical and strategic thinking to achieve success. Tactically Logistics Managers ensure efficient team operations SLA compliance and results delivery through effective planning and communication. Strategically they establish goals in undefined areas create vision and align priorities with longterm business objectives. They maintain a strong focus on measurable outcomes datadriven decisions and policy compliance while continuously working to improve customer experience deliverable quality and team environment through root cause resolution automation and strategic project prioritization.

Key job responsibilities
Logistics Operations Leader It is the managers responsibility to guarantee the organization is running smoothly ensuring our service meets the expectations and needs of our customers and business on a daily monthly and yearly basis. Some of these operational tasks include:

Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
Building and executing productivity plans by reviewing work forecasts determining productivity requirements and partnering with other Logistics Managers to balance labor
Determine timelines that meet business and customer expectations; ensure they are met
Partnering with the management team to establish and maintain quality control standards
Remove roadblocks and obstacles for major initiatives

Logistics Business Leader It is the managers responsibility to act as a Logistics business leader by doing the following:
The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area
The primary developer of team strategies vision and goals for their team in alignment with the broader organization
Ensure operational practices are fully compliant with legislation and policy
Generate and/or filter information from higher levels of management to their teams
Creating managing and supporting recognition and communication programs

Logistics People Leader It is the managers responsibility to act as a logistics people leader by doing the following:
Manage and drive staffing plans schedules quality initiatives performance levels and process change initiatives
The primary facilitator of team coordination and cohesion
Maintain a strong focus on personal and team growth and development
A strong supporter of projects outside of daytoday operations
Distribute new opportunities fairly amongst the team when available
Hold regularly scheduled 1:1s with a focus on personal development
Ensure accountability and documentation on coaching opportunities
Opening new requisitions and ensure bar is being raised with new internal hires

Process Improver The manager shall be a champion of continuous improvement by:
Proactively being a driver of process standardization and continuous improvement across the org
Contributes to operational deployment plans outlining critical and best practice launch activities
Teaching how to create documents processes tools and metrics that reflect outcomes
Conducts postdeployment evaluations to measure launch effectiveness (PDSA)
Advise team members on process improvement strategies

Audits The manager will conduct monthly audits using a standardized checklist

Meetings Lead team meetings. The manager may also represent Logistics locally and/or globally

Travel Travel between sites and across the cluster based on the need of the team and business

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

High school diploma or equivalent
Must have experienced with email Microsoft Office (or equivalent) online tools working with database front ends and deriving reports and presentations.
Must have 3 years logistics experience. Must have 3 experience training and managing people and teams.
Must be accessible at all times via telephone text or similar instant messaging platforms

An ability to figure things out without a road map transform organizations as well as break the mold in terms of ways to reframe and solve problems
Strong decisionmaking skills. Ability to operate with significant autonomy and discretion
Ability to prioritize and understand constraints in both customer and business teams
Ability to establish credibility and work with key internal partners to get things done
Management and delivery of projects with high levels of performance reliability usability and customer satisfaction

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.