Sr Marketing Operations Product Manger CMS Chatbot Amazon Shipping Amazon Freight

Are you interested in building the future of ecommerce delivery Do you want to be a part of team establishing the next big B2B initiative Our team is changing the way we interact with customers around the globe and building a new emerging business to solve some of the biggest logistical opportunities facing not just Amazon but the entire transportation industry.

We are building a Marketing Operations Center of Excellence to serve Amazon Shipping and Amazon Freight two highgrowth externalized transportation businesses. As a foundational member of this team we are looking for an innovative Digital Marketing Manager to play a critical role in overseeing the technical management of our content management system web analytics platforms and mobile app performance. This role ensures that the CMS web analytics and mobile app tools meet the needs of the marketing team and stakeholders providing valuable insights into website and app performance as well as user behavior. This position requires strong technical expertise project management skills and the ability to collaborate with crossfunctional teams to ensure smooth project delivery vendor management and the successful integration of web and mobile analytics to optimize content strategies app engagement and marketing outcomes.



Key job responsibilities
* CMS & Integration Oversight: Manage the configuration maintenance and optimization of the CMS ensuring seamless integration with other MarTech tools (e.g. CRM analytics automation platforms).
* Project Management: Lead CMS projects from gathering requirements to ontime and onbudget delivery ensuring risks are mitigated throughout the process.
* Vendor & Contract Management: Maintain relationships with CMS vendors overseeing contracts performance and solution quality.
* Stakeholder Engagement: Collaborate with marketing Product Tech and business teams to translate needs into actionable CMS strategies conducting workshops and discovery sessions as necessary.
* Customization & Troubleshooting: Apply HTML/CSS to customize the CMS as required ensuring consistent user experiences and quick resolution of technical issues.
* Best Practices & Documentation: Create and maintain SOPs and documentation to standardize CMS processes and ensure scalability and high performance.

5 years of professional noninternship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
Experience building executing and scaling crossfunctional marketing programs
Experience leading gotomarket for consumer software or hardware product launches
Knowledge of analytics tools and web traffic reporting
Knowledge of basic modeling techniques such as linear regression ANOVA etc.

Experience using any of SQL or other analytical tools for conducting data analysis
Experience with customer segmentation profiling and targeting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.