drjobs Area Operations Manager

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Job Location drjobs

Greensboro, NC - USA

Monthly Salary drjobs

$ 70000 - 90000

Vacancy

1 Vacancy

Job Description

For a quick application text APPLY1 to 82174

About Dent Wizard

Dent Wizard is the nations undisputed leader in automotive reconditioning services and vehicle protection products and our success is the result of the great people who serve our customers. Were stable growing and have a strong business model with opportunities in 43 states 2.5 million vehicles repaired every year and more than 3000 highly skilled employees. Help us reach new heights and receive the respect rewards and recognition you deserve.

Job Title: Area Operations Manager

Location:Specify Location

Reporting To:District Operations Manager

Job Description:

Were on the lookout for an Area Operations Manager to join our team! Youll be responsible for keeping our current accounts happy and finding new ones in your territory. Plus youll oversee daily operations including supervising Paintless Dent Removal (PDR) and other reconditioning technicians. Your goal Effective planning and maximum profitability. Travel required.

What Were Looking For:

  • Excellent communication skills.
  • Ability to manage and coach employees in different locations.
  • Great timemanagement skills.
  • Proven ability to manage customer relationships effectively.
  • Experience in account management and/or sales in a servicesbased company is preferred.
  • Automotive service experience is a plus.

What Youll Do:

Sales:

  • Keep and grow business with existing customers and actively look for new business in your territory.
  • Work closely with the District Manager to plan and use each Technicians time effectively helping them reach their earnings potential and maximizing territory profitability.
  • Set monthly and annual sales goals with the District Manager and create a plan to achieve them.
  • Support Hail Team operations during hail storms focusing on dealerships and body shops where we already have relationships.
  • Sell PDR for Profit programs.
  • Help technicians provide topnotch customer service and maximize billings in each service drive on their route.

Training:

  • Coordinate new hire orientation for a smooth transition into the company and their assigned accounts.
  • Hold monthly meetings with Technicians to share tips and feedback on sales techniques and performance skills.
  • Ensure Technicians get the support and training they need to improve their PDR skills.
  • Schedule advanced training for Technicians.

People Management:

  • Be a Team Leader and mentor to Technicians staying in close contact daily through calls and inperson meetings to resolve any concerns or performance issues.
  • Work with the District Manager to ensure we have the right staffing levels for current and new business opportunities.
  • Proactively address any employee performance issues.
  • Conduct performance reviews to highlight strengths and areas for improvement and develop improvement plans.
  • Complete administrative tasks like invoicing and daily callin numbers on time.
  • Manage tool inventory for your territory.
  • Handle requests for mobile retail PDR services by scheduling appointments between customers and Technicians.

    The compensation offered for this position will depend on qualifications experience and geographic location.

    The starting compensation is expected to be:

    $70000.00 $90000.00

    We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match 50 on the dollar up to 7 of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

    EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act* or any other legally protected status with respect to employment opportunities.

    *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at


    Required Experience:

    Manager

    Employment Type

    Full-Time

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