RQ09211 - Change Management Consultant - Senior
RQ09211 - Change Management Consultant - Senior
Posted on :
29-04-2025
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1 Vacancy
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Job Description
Responsibilities:
- Work with organizations:
- Provide expertise consultative advice guidance and coaching to build knowledge and expertise in change management principles methodologies and tools.
- Help leaders and teams:
- Enhance their capabilities to understand how change impacts people the reasons why people resist change and how to support people as they transition through change.
- Be an active and visible coach:
- Support leaders partners and stakeholders in their role as change champions.
- Partner and collaborate:
- Work collaboratively with key roles such as project managers business analysts process improvement specialists change consultants and leadership to integrate change practices at all levels of the organization.
- Develop and implement strategies:
- Create change management strategies plans and frameworks.
- Lead communication efforts:
- Develop implement and/or provide input in the development of communication plans sponsor roadmaps stakeholder assessments training plans and resistance management throughout the lifecycle of the project.
- Lead stakeholder management:
- Identify and analyze key stakeholders and develop stakeholder engagement strategies.
- Ensure alignment:
- Align change management activities with participating stakeholders to remove change barriers smooth the adoption process and contribute to problemsolving for successful implementation.
- Engage clients and stakeholders:
- Ensure that clients partners and stakeholders are actively engaged in the change consulted with and communicated to.
- Articulate the purpose of change:
- Explain the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization.
- Build consensus:
- Gain agreement among clients partners and stakeholders on specific changes designed to meet their needs better.
- Identify and mitigate risks:
- Identify potential peopleside risks and anticipated points of resistance and develop plans to mitigate or address concerns.
- Conduct readiness assessments:
- Design and conduct change readiness assessments evaluate results and present findings to stakeholders to plan and carry out a change management strategy.
- Track adoption and proficiency:
- Administer measurement systems to track adoption utilization and proficiency of individual changes.
- Sustain benefits:
- Develop an approach to embed and institutionalize the change to sustain the benefits achieved including knowledge transfer performance management continuous improvement and other related practices.
General Skills:
- Change management expertise:
- Experience and knowledge of change management industry standards best practices methodologies and tools.
- Strategy development:
- Experience in the development of training communication and change management strategies and plans.
- Stakeholder engagement:
- Ability to work effectively and engage with a diverse group of stakeholders such as senior management and leaders project managers etc.
- Conflict management:
- Strong conflict management interpersonal and communication skills (written and verbal).
- Project management:
- Experience with project management fundamentals and understanding of the lifecycle of a project.
- Active listening:
- Excellent active listening skills.
- Analytical abilities:
- Strong analytical and decisionmaking abilities.
- Presentation skills:
- Strong presentation and group facilitation skills.
Desirable Skills:
- Change impact assessment:
- Experience identifying and assessing change impacts to the organization s business processes and technology solutions to drive business and people adoption.
- Transformational projects:
- Experience leading medium to large transformational change projects.
- Structured approach:
- Experience working with project leads to apply a structured change management approach and methodology for the people side change across assigned initiatives.
- Stakeholder analysis:
- Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change.
- Actionable plans:
- Experience developing actionable and targeted change management plans that include communications coaching training sponsorship and/or other resistance management activities.
- Success metrics:
- Experience defining and measuring success metrics and monitoring change progress to track adoption utilization and proficiency related to changes.
- Process management:
- Experience managing the change management process and applying change management principles.
- Experience coordinating efforts with other subject matter experts including communications specialists training specialists and human resource consultants during implementation.
- Ability to influence others at all levels within the organization and move towards a common goal.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 710 years Change Management Experience
- Enterprise level change management
- Relationship management experience
- Communication and consultation experience skills
Skill Set Requirements:
- Change Management
- Interpersonal Influencing and Communications Skills
- Project Management Skills
- Analyzing/ProblemSolving Skills
- Technical Skills
Experience and Skill Set Requirements: Must Haves: 7-10 years Change Management Experience Enterprise level change management Relationship management experience Communication and consultation experience skills Skill Set Requirements: Change Management Interpersonal, Influencing and Communications Skills Project Management Skills Analyzing/Problem-Solving Skills Technical Skills
Employment Type
Full Time
Key Skills
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