Sales Development Representative ZR22454JOB
Sales Development Representative ZR22454JOB
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Job Description
This is a remote position.
Schedule:
- 40 hours per week
- Monday and Friday: 8AM to 12PM
- Tuesday Wednesday Saturday and Sunday: 8AM to 5PM (Includes 1 hour paid break)
- Thursday: Rest day
- Commissions will be provided for hitting targets
Client Timezone: Singapore Time (SGT)
Client Overview
Join a rapidly expanding education services provider that s revolutionizing the way students learn in Singapore. This established organization operates multiple learning centers and is committed to providing exceptional service through innovative digital communication channels. As they continue to grow their digital presence they re seeking talented individuals to join their customer experience team.
Job Description
Step into an exciting role where you ll be at the forefront of digital customer engagement managing inquiries from prospective and current customers across multiple modern communication platforms. As a Sales Development Representative you ll leverage cuttingedge CRM technology to ensure swift professional responses to customer inquiries playing a crucial role in the organization s growth. This position offers the perfect blend of autonomous work and team collaboration with the flexibility of working remotely while being part of a dynamic supportive environment.
Responsibilities
- Manage and respond to incoming customer inquiries through digital channels including WhatsApp and social media platforms
- Process and qualify new leads through the company s advanced CRM system
- Deliver prompt professional responses to customer questions and information requests
- Maintain detailed records of all customer interactions and followup requirements
- Collaborate with team members to ensure seamless coverage during shift transitions
- Execute established communication protocols while maintaining high service standards
- Generate and track customer interaction reports using digital tools
- Participate in regular team meetings and training sessions to enhance service delivery
Requirements
- Proven track record in digital customer support or lead management
- Strong proficiency in CRM systems and digital communication platforms
- Excellent written communication skills in English
- Ability to work rotating shifts including weekends and public holidays
- Demonstrated experience in managing multiple digital communication channels
- Selfmotivated with strong independent work ethics
- Reliable highspeed internet connection and quiet home office setup
- Comfortable with video conferencing and digital collaboration tools (if needed)
- Strong attention to detail and ability to maintain accurate records
- Excellent time management and organizational skills
- Positive attitude and customerfirst mindset
Independent Contractor Perks
Permanent workfromhome
Immediate hiring
Steady freelance job
.
Employment Type
Full Time
