drjobs Quality Assurance QA Specialist

Quality Assurance QA Specialist

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1 Vacancy
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Job Location drjobs

Madison, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What You Get To Do:

The Quality Assurance Specialist (QAS) is responsible to ensure all programs are in compliance with state regulations and meet Dungarvin standards of quality.  The Quality Assurance Specialist (QAS) must be aggressive in finding problems that are or could be a licensing issue.  This position works collaboratively with the State Director Area Directors Area Managers and other program employees to identify problems develops plans for correction and assure that plans are fully implemented.  The Quality Assurance Specialist (QAS) will closely monitor the completion of corrective actions to ensure timely completion by program management.

WHAT YOU WILL DO:

  • Work with management to develop systems that drive quality services and allow for analytics.
  • Participate in the development of policies and procedures related to quality assurance.
  • Conduct regular program site visits to review program operations and observe client care.
    • Provide inthemoment training to staff when issues are observed.
  • Collaborate with staff and management to ensure quality standards are met and maintained.
  • Conduct program oversight and review of program operations to ensure compliance with regulatory requirements and quality standards.
  • Track review and followup on abuse neglect and exploitation investigations.
  • Conduct independent Electronic Health Record (EHR) data reviews to ensure accuracy and completeness.
  • Participate in Dungarvin Quality Assurance Reviews
  • Participate in licensing reviews
  • Work with management to develop and implement quality improvement plans to address areas of weakness and build on strengths.
  • Maintain accurate and detailed records of all quality assurance activities and findings.
  • Communicate findings and recommendations to management and staff as appropriate.
  • Keep up to date with industry trends and regulatory changes related to IDD Supports.

Qualifications :

What Makes You A Great Fit:

  • Bachelors degree in a relevant field such as healthcare social work or psychology.  Minimum of 3 years of experience working in the Human Services field with at least two years of experience in quality assurance.
  • Strong analytical skills with the ability to build review and interpret complex data.
  • Excellent communication and interpersonal skills with the ability to effectively communicate findings and recommendations to a diverse audience.
  • Knowledge of regulatory requirements related to IDD Supports such as HIPAA Licensing Requirements and PersonCentered Service Provision.
  • Ability to work independently and as part of a team with excellent time management and organizational skills.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office and EHR systems.


Additional Information :

At Dungarvin diversity and inclusion are a part of what makes our organization strong. Together we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.

4/28


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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