Housekeeping Floor Porter The Savoy Hotel
Housekeeping Floor Porter The Savoy Hotel
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Job Description
Job title: Housekeeping Floor Porter
Department: Housekeeping
Inspired & supported by: Head Porter
Salary: 32936 (including service charge)
Your purpose will be: To assist the housekeeping department in being able to function smoothly and efficiently. To work as part of a team dealing with the cleaning and preparation of linen items.
You will be accountable for:
To ensure that all specified tasks are cleaned and presented within the allocated time frame to the standard required by the Senior Housekeeper.
To be courteous and discreet with guest requests.
To handle guest queries in accordance with company standards.
To train new employees to the required standard.
Delivery of guest supplies and/or linen to guest floors as required.
Act in accordance with fire health and safety regulations and follow the correct procedures when the situation arises.
Adhere to all Savoy policies and procedures as outlined by the hotel.
Be an active colleague of the Savoy team in our mission of Turning Moments into Memories for our guests.
To help Room Attendants with their enquiries in cleaning the rooms including filling the pantries.
To help cleaning chandeliers; moving beds and the linens in the rooms.
Qualifications :
What you will need to do this role:
Excellent customer service skills
Highly organised and able to work independently and use initiative
Enthusiastic and positive personality
Strong communication skills
Experience in a luxury hospitality environment
Be physically fit for the role.
Please note that we believe in flexibility and multiskilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information :
Whats in it for you
Competitive salary pension and life assurance
3133 days of holiday (including public holidays)
Cashback for wellbeing/healthcare expenses & Perkbox
Exclusive discounts: Savoy Fairmont Raffles and Accor hotels (friends & family rates included) 50 off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants 20 off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay at The Savoy after probation
Colleague restaurant interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access cycletowork scheme and Virgin Active membership discount
Season ticket loan for commuting
Employee assistance program
English classes optician reimbursements and local discounts for F&B and retail
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
