As the Retail Experience Manager youll assume the daytoday leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. Youll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micromarket (local surrounding stores). In addition youll be responsible for driving employee development and performance management.
What youll do
Enable and empower employees to drive worldclass customer experiences
Drive employee experience strategy across the micromarket to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micromarket as needed
Basic qualifications
2 years of experience as a supervisor or manager in business military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total wellbeing and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental wellbeing
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
Manager