Office Assistant III Extra Help Full Time

Under general supervision perform highly responsible specialized and technical office support activities; explain rules policies and operations related to department records programs and services; may serve as a leadworker and provide training and work assignments to a group of office support staff; and perform other related work as required.

The Office Assistant III is the advanced journey level in the Office Assistant series. Incumbents either act as leadworker to a group of office support staff or exercise detailed subject matter knowledge of a specific and complex program area or specialized record keeping system or independently perform complex clerical tasks. Incumbents in this position exercise initiative and independent judgment within general policies and procedures.

Duties may include but are not limited to the following:

• As leadworker instructs employees in the interpretation and application of laws regulations policies and procedures related to the departments programs and automated systems.
• Prioritize and manage workload distribution.
• Act as technical resource on more difficult problems or specialized issues; monitors quality and timeliness of unit work.
• Identify and provide individual instruction to coworkers for work deficiencies and provide feedback to supervisor as requested.
• Answer inquiries related to department services programs and operations.
• Obtain information resolves discrepancies or errors disperses relevant information or refers client to the appropriate personnel or location.
• Explain the proper use of forms and documents.
• Produce notices reports letters legal documents fiscal or statistical information.
• Verify that information or data is complete accurate and consistent.
• Operate automated systems which involve interpretation of requirements and assisting in the layout and formatting of fields screens and report formats utilized in database spreadsheet or word processing software.
• Produce statistical data processing and production related reports.

Knowledge of:

• Modern office practices and department specific methods procedures policies and regulations.
• Programs goals and purpose of the assigned department.
• English grammar vocabulary spelling and punctuation.
• Business letter writing.
• Leadwork and staff development techniques and practices.
• Computer terminology and computer keyboard arrangement.
• Common word processing spreadsheet and database software packages.

Ability to:

• Exercise sound judgment when initiating processes actions and alternatives within established procedures and regulations.
• Interpret and explain procedures to others.
• Provide verbal and written instruction to others.
• Exercise sound judgment when prioritizing organizing assigning and monitoring workload.
• Apply the rules regulations policies and procedures pertaining to initial application for the assigned departments services.
• Enter data accurately into automated system.
• Locate identify and correct inaccurate or incomplete information.
• Establish and maintain cooperative and effective work relationship with others.
• Deal tactfully and courteously with the public county employees and other staff.
• Lead and train subordinate employees effectively.
• Follow written and oral directions and instructions

ESSENTIAL FUNCTIONS

• Regular attendance is an essential function.
• Operate a personal computer and modern office equipment with repetitive hand and arm motion.
• Communicate effectively with others in person in writing and over the telephone.
• Analyze data interpret directions procedures and regulations and develop appropriate responses.
• Create correspondence spreadsheets and presentation materials using various computer software programs.
• Complete multiple priority projects with conflicting deadlines and under stressful conditions.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Frequent use of depth perception peripheral vision and color perception
• Frequently lift carry reach push pull twist and manipulate large and small objects.
• Occasionally kneel bend twist squat balance and crawl.
• Frequent use of handeye coordination.
• Occasionally lift and carry up to 40 pounds.
• Normal dexterity frequent holding and grasp
• Frequent use of data entry device including repetitive hand and arm motion.
• Sit stand or walk for long periods of time.

Experience: Two 2 years of clerical experience equivalent to an Office Assistant II in Merced County.

Education: One 1 year of college or business school training may substitute for one 1 year of the required experience.

Desirable: Type at a corrected rate of 45 words per minute from clear copy.

A departmental open eligible list will be established for the county of Merced. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

Once you have taken the examination you may not retest for SIX 6 MONTHS from the established eligibility date.