Customer Service Representative
Customer Service Representative
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Job Description
Join our friendly and growing team at SaviBank! Were looking for a confident individual who excels in customer service to become part of our branch in Mount Vernon WA. We pride ourselves on a fun work environment where we value our employees and customers. Become part of the SaviBank family where were known as the place to work.
Why Youll Love Working Here:
You will be part of a vibrant customerfocused team that values your unique talents and contributions at a growing community bank. Youll have the opportunity to grow your skills connect with amazing customers and be a part of a encouraging fun work environment while enjoying comprehensive benefits and flexible time off!
Ready to Make Banking Fun Apply Now!
If youre ready to bring your Agame and make banking a delightful experience for our customers wed love to hear from you! Apply today and start your journey with us.
We provide stable employment fair compensation great benefits and career path opportunities for our employees!
This is a full time nonexempt position working Monday through Friday with a general schedule of 8:45 A.M. 5:45 P.M. Salary for this position is $17.75$26.62 hourly to start based on experience and qualifications with training for career ladder advancement.
- Generous medical dental and vision insurance fully covered for employee
- Life and disability insurance
- 401k with company match up to 4
- Flexible PTO and illness bank
- 11 Paid Holidays
- The opportunity to join a great team at a growing community bank!
Position Summary:
Responsibilities include processing transactions handling loan payments examining checks cashing checks balancing cash drawers issuing money orders and cashiers checks and ensuring compliance with bank regulations. The ideal candidate will have strong communication skills be detailoriented and possess tact and diplomacy. Experience in customer service and cash handling is preferred.
Competencies:
To shine in this role you should have:
- Tact & Diplomacy: Handle customers and team members with grace and poise.
- Organizational Skills: Keep things running smoothly with your impeccable organizational prowess.
- Communication Skills: Communicate clearly and persuasively whether delivering good news or bad.
- Pressure Player: Stay cool under pressure juggling multiple tasks like a pro.
- TechSavvy: Navigate computer systems with ease.
- Detail Detective: Spot even the smallest errors with your eagle eyes.
- Regulation Knowledge: Be the goto person for bank regulations and compliance.
- Product Pro: Know our banks products and services inside and out.
- Team Player: Work well with a small closeknit team in a cozy atmosphere.
- Problem Solver: Tackle challenges with creativity and a cando attitude.
- Safety & Security: Prioritize safety and security in the branch and using equipment and materials properly.
Qualifications: High School diploma or equivalent two years of customer service experience one year of cash handling experience preferred.
AAP/EEO Statement
SaviBank cares about our employees and provides equal employment opportunity to all individuals regardless of their race color creed religion gender age national original disability veteran status or any other characteristic protected by state federal or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
