Head of Operations Learning Programmes
Head of Operations Learning Programmes
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Job Description
Do you have a passion for operational excellence and effective delivery of impactful learning programmes
We are looking for an exceptional Head of Operations who can ensure best in class delivery of IGDs learning programmes.
About the role
As Head of Operations Learning Programmes your role is to lead the design and delivery of IGDs learning programmes.
You will build and manage the annual operational plan to deliver the IGD business plan and organisational targets.
You will lead and develop the learning operations team and you will build a network of internal and external stakeholders to develop IGDs learning programmes.
Team management and planning
You will be accountable for tracking learning KPIs reporting on progress identifying risks/ opportunities and recommending action.
You will manage the annual learning budget ensuring it delivers the best value for IGD.
Supporting the Director of Learning and Development Programmes you will contribute to long term strategic planning
You will manage and develop the learning operations team.
Stakeholder management and communication
Work with colleagues across IGD to develop and maintain a network of external stakeholders to engage in our programmes
Work in partnership with the Marketing team to develop effective communications plans to raise awareness and drive engagement with IGDs Learning programmes.
Manage relationships with providers (e.g. LMS platform provider)
Champion Learning across IGD ensuring internal understanding and supporting colleagues with your expertise
Thought Leadership
You will develop and maintain sound knowledge of the learning landscape producing recommendations based on your insights to inform the direction of IGDs Learning Programmes.
Reporting structure
The role reports into the Director of Learning & Development Programmes. You will be responsible for line management of the Learning Programmes Manager and Learning Content Manager
Consultants and 3rd party providers may be used as required.
What you will bring
Proven project management skills and multistakeholder project delivery
Capable of working under pressure a cando approach and adopting a flexible outlook to meet changing priorities
Line management experience is desirable but not essential
Strong influencing negotiating and networking skills with the capability to engage with a variety of stakeholders
Highly motivated with the ability to drive programmes forward through own initiative
A team player with the ability to collaborate with colleagues across the organisation
Excellent verbal and written communication skills
The rewards
We offer a range of benefits including a market leading pension a bonus scheme the ability to buy and sell annual leave plus a generous medical insurance package. At IGD we have a great worklife balance where you are empowered & trusted to manage your time.
The location
We are operating a hybrid approach to working with a mix of home and officebased working. We are based in a very accessible location within the M25 just 20 miles from central London.
More about our people
Were looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society for our customers and themselves.
We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities so please discuss any adjustments that you may require throughout the selection and assessment process.
More about IGD
IGD is a truly unique place we connect and inspire provoking and leading constructive debate that creates impact. Together we are working to make a tangible difference for Society Business and the Individual.
We use indepth commercial understanding to uncover rich insights and data leading to action that powers success.
We reinvest profit from our Trading company into delivering Social Impact through the Charity aimed at uniting and mobilising our industry around the most crucial issues affecting society and business today.
#InspireGrowChange: join our team to help us make a positive impact and drive change.
Required Experience:
Senior Manager
Employment Type
Full-Time
