Quick Lane Advisor
Quick Lane Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary: We are looking for an Express Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid drivers license. The daytoday duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
Benefits
- 401K
- Health Dental Vision
- Supplemental Insurance
- FSA
- Paid sick time
- Paid vacation after a year
- Employee Pricing on vehicles and services
- Discount on parts
- Opportunity for growth
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- High school diploma or equivalent
- Valid commercial drivers license & clean driving record
- Accredited training in service advisor skills customer satisfaction and quality control
- Automotive service advisor experience
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
Required Experience:
Unclear Seniority
Employment Type
Full-Time
