Guest Advocate Cashier or Front of Store AttendantCart Attendant T2905
Guest Advocate Cashier or Front of Store AttendantCart Attendant T2905
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Job Description
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome thank and exceed guest service expectations by focusing on guest interaction loyalty enrollment and store cleanliness. Advocates of both instore and digital services and solutions who are knowledgeable about capabilities and features that drive adoption usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes guest services gift registry pickup and drive up while ensuring exceptional quality.
At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
Communicating and interacting with guests to build an welcoming guest experience
Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits offerings and services
As a Guest Advocate no two days are ever the same but a typical day will most likely include the following responsibilities:
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
Create a welcoming experience by greeting guests as you are completing your daily tasks.
When guests need assistance engage with guests in a welcoming way to help solve their specific needs.
Make the guest aware of current promos. store activities and events.
Be knowledgeable about the tools products and services available in the total store and specific to your area to solve issues for the guest and improve their experience.
Thank guests and let them know were happy they chose to shop at Target.
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or signup as needed.
Scan and bag all guest items efficiently accurately and in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Understand and show guests how to use the features and offerings within the Target App including Wallet.
Be familiar with Order PickUp Drive Up and online ordering and know how to direct the guest to enroll activate and use these features.
Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures.
Maintain a clean clutter free work area by gathering unpurchased items baskets and hangers for removal.
Stock supplies during store open hours while being available for the guest.
Demonstrate a culture of ethical conduct safety and compliance.
Work in a safe manner at all times; comply with all safety policies best practices and training; report hazards and correct where possible.
Support guest services such as order pick up (OPU) Driveup (DU) Orders DU Returns and maintain a compliance culture while executing those duties such as compliance with federal state and local adult beverage laws.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others including guests that shop our store and fellow team members you work with.
You thrive in a fastmoving highly active and physically demanding role where teamwork flexibility and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours days or shifts (including nights weekends holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But there are a few skills you should have from the getgo:
Communicating effectively including using positive language and attentive to guests needs
Welcoming and helpful attitude toward guests and other team members
Attention to detail while prioritizing tasks
Willing to educate guests and engage around products and services
Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
Work both independently and with a team
Capability to remain focused and composed in a fastpaced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basics that we expect:
Accurately handle checkout operations transactions and support cash office operations as needed
Scan handle and move merchandise efficiently and safely including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 poundswithout additional assistance from others.
Flexible work schedule (e.g. nights weekends and holidays); reliable and prompt attendance necessary.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to DriveUp carryout etc.
Find competitive benefits from financial and education to wellbeing and beyond at Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please visit your nearest Target store or reach out to Guest Services atfor additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.Employment Type
Part-Time
