Clinical Customer Service Representative
Clinical Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Functions Duties Responsibilities and Position Qualifications:
Were not just a workplace were a Great Place to Work certified employer!
Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Multitasking is your middle name. Youve got great typing skills a passion for solving problems and a way of explaining things that helps people feel valued. Youre also looking for great benefits the support of an allstar team and an opportunity to grow your career.
Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA is it in yours
This opportunity is fulltime during first shift.
In this role you will:
- Provide patients clients and the laboratory team with exceptional service right over the phone!
- Work in a call center environment.
- Process billing claims analyze accounts and help callers understand their charges.
- Champion safety compliance and quality control.
All you need is:
- High School Diploma or equivalent
- 1 year of experience working in a call center or in the laboratory
- Exceptional communication skills
- Top notch typing proficiency (at least 35wpm) including 10key
- Ability to thrive in a fastpaced environment
Bonus points if youve got:
- Associates Degree or Medical Assistant training
- 2 years of laboratory training or experience in specimen collection and processing
- Data entry experience in a production environment
Well give you:
- Appreciation for your work
- A feeling of satisfaction that youve helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Worklife balance including Paid Time Off and Paid Holidays
- Competitive benefits including medical dental and vision insurance
- Help saving for retirement with a 401(k) plus a company match
- A sense of belonging were a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
Clinical Pathology Laboratories Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
