Senior AssociateChange Management CommunicationsWorkforce Transformation
Senior AssociateChange Management CommunicationsWorkforce Transformation
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Workforce TransformationManagement Level
Senior AssociateJob Description & Summary
At PwC our people in workforce consulting focus on providing consulting services related to human resources talent management and organisational development. They analyse client needs develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce enhance employee engagement and drive organisational effectiveness.In change management and communications at PwC you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies assess change readiness and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement training and cultural transformation to drive organisational adoption and minimise resistance.
What youll create and do
As a member of the Workforce of the Future team youll work as part of a team of problem solvers helping to solve complex business issues from strategy to .
Responsibilities include but are not limited to:
Client Engagement Delivery
Working directly with our clients to support engagement delivery from project scoping to conclusion while consistently keeping the clients goals in mind.
Demonstrating ownership through the delivery of specific workstreams on projects supported by high quality work and client service.
Implementing change management strategies for technology driven business transformation based and culturebased change programs helping clients in their Change Management journey by including (but not limiting to) the below skill sets:
Stakeholder analysis
Change impact assessment
Creative communication strategies and plans
Leadership engagement
Persona and end user journey mapping
Stakeholder alignment and management
Training needs assessment
Training material (ILTs WBTs) development
OCM success metrics
Ability to work seamlessly with integrated teams and building collaborative relationships with the team.
Believing in the value created by diverse teams and can adapt to a variety of working styles.
Approaching new projects with an open mind.
Analyzing complex ideas and building a range of meaningful recommendations.
Communicating complex information effectively in written and verbal formats to various situations and audiences
Learning from mistakes and asking for help when needed.
PwC Internal Delivery
Keep up to date with developments in Change Management and HR.
Contribute to pursuit teams and proposal development including innovative approaches and methodologies.
Contribute to the development of thought leadership for the Workforce of the Future community nationally and globally as part of our network.
Continue to develop internal relationships and your PwC brand.
What youll bring to this role:
Genuinely passionate about helping organizations transform their workforce and finding creative solutions to approach a challenge.
An interest in upskilling for a digital world and technology trends an openness to learning new tools and adapting how you work.
Ability to work with data to transform information into actionable insights is an asset.
Will to work in a fastpaced environment with sometimes unpredictable circumstances or changes; comfortable working in ambiguity.
Selfmotivated with a passion for client work and teamwork.
Superior verbal and written communication skills strong facilitation skills.
Commitment to valuing differences and ensuring diverse perspectives are heard.
Able to develop and present new innovative ideas and conceptualize new approaches and solutions.
Excellent interpersonal relations and demonstrated ability to work with others effectively;
Will to learn adopt and lead new ways of doing things (e.g. personas journey mapping gamification etc..
Prior professional services experience is an asset.
Proficient in English speaking and writing.
Senior Associate (Change Management Communications and Learning)
Level: Senior Associate
Prior Experience: 4 8 years of relevant experience
Work Location(s): Bangalore Kolkata Hyderabad and Mumbai
Educational Background and Experience
MBA or masters degree in HR Organizational Development Sociology Organizational Psychology or related fields of study (preferably from premier BSchools)
Experience in Consulting (preferred experience in Change & Communications Learning Solutions Instructional Design or related fields)
Certifications in Organizational Change Management such as PROSCI is considered a plus
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Analysis Change Impact Analysis Change Management Communication Communications Management Communications Planning Communications Strategy Corporate Communications Creativity Embracing Change Emotional Regulation Empathy Engagement Strategies Human Capital Initiatives Human Resources Management (HRM) Inclusion Intellectual Curiosity Issue Management Learning Agility Optimism Organizational Behavior 13 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
YesJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
