Retail Supervisor
Retail Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a worldclass and unique experience based on what each customer needs.
Key Responsibilities
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Applies sales experience knowledge and expertise to act as the subject matter expert in each department. This includes validating product pricing signage availability and display functions of all ad items.
- Provides ongoing coaching training and motivation to team members and other store personnel as needed to achieve sales goals and highest standards of customer service.
- Resolves customer service escalations inperson and on the phone.
- Ensures smooth and accurate customer processing to maximize the customer and employee experience.
- Ensures store is prepared for truck arrivals accurately records and safely handles merchandise and processes all product paperwork.
- Executes home delivery send backs and damage claims according to standard operating procedures.
- 1 year of leadership experience
- 1 year of experience in sales customer service operations or related fields
- Associate degree or higher in business or related field
- 1 year of consumer electronics industry experience
- Supervisory experience
- Previous experience with coaching and recognition
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
Manager
Employment Type
Full Time
