Technical Site Manager
Technical Site Manager
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Job Description
Looking for an opportunity to make an impact
Unleash your potential at Leidos where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.
If this sounds like an environment where you can thrive keep reading!
The Digital Modernization Sector brings together our digital transformation and IT programs allowing us to better serve our customers through scale and repeatability.
are seeking a talented and energetic candidate to work with the best and brightest employees around the country in creating innovative allencompassing solutions for our programs. You will work in a fastpaced and diverse environment enjoy flexible work arrangements and will have a management team that encourages your career development and growth. In this role you will gain many intangible skills such as time and task management critical thinking and problem solving the ability to communicate complicated problems in a concise manner as well as solve complex problems using available tools.
Leidos is seeking a Technical Site Manager to support NASA Facility Engineering Programs. The role requires ability to lead a team of competent technical professionals. You will be responsible for planning organizing securing and managing resources to bring about the successful completion of specific program goals and objectives. Duties may include ensuring that all programs run within scope time and budget constraints. This role interfaces with task and functional leaders subcontractors and support personnel. You may also have business growth responsibility and lead the team in developing new products processes standards or operational plans in support of the project. As the Technical Site Manager you will develop and maintain strong customer relationships while identifying areas in which our customers mission can benefit from our service offerings as well as delivering a high level of customer satisfaction.
This position requires the ability to lead teams and work independently under the direction of program management. Join us at AEGIS where the sky is NOT the limit!
Primary Responsibilities:
Coordinate manage and align technical requirements to the customer direction and statement of work
Responsible for managing and scheduling project activities developing communication plans delivering status reports and collaborating with the government to manage and mitigate project risks/dependencies
Leads a team of experienced professionals who are responsible for the daytoday and service strategy of their assigned area as well as reviews and monitors their performance to ensure goals are being met
Monitors the assessment of site operations/project issues and develops resolutions to meet productivity quality and clientsatisfaction goals and objectives
Interface daily with AEGIS and NASA leadership ensuring that our operation supports the needs of the various services provided
Build and maintain positive relationships with our NASA customers and the AEGIS PMO
Communicate and mitigate existing service delivery problems including customer complaints and act as liaison for these events to the assigned program management official
Act as the primary point of contact for customer issues escalated through the Customer Service Delivery Manager ensuring resolution and communication of issue closure to NASA
Assists NASA in identifying and documenting current and future service requirements
Manage project budget maintain financial plan track actuals vs. plan provide monthly forecasts report monthly accruals
Basic Qualifications:
BA/BS or equivalent experience and 8 years of prior relevant experience or Masters with 6 years of prior relevant experience. 4 years of experience supervising or leading teams or projects
Be collaborative analytical thinker with strong problemsolving and program management skills to deliver the best solutions in support of the customers mission.
Possess strong communications skills and the demonstrated ability to convey technical concepts to nontechnical audiences.
Apply sound logic and reasoning against troubleshooting difficult issues
Must be able to develop solutions to problems as well as manage multiple issues at the same time.
Knowledge of and experience working with key end user hardware and software technology suppliers
Both oral and written communication skills are vital to relaying important information training new staff members and communicating about solutions to complex problems
Ability to obtain a NASA Public Trust
Preferred Qualifications:
Knowledge of NASA mission and IT environments
Knowledge of ServiceNOW
Knowledge of BMC Remedy IT Service Management
Advanced understanding of DevSecOps concepts and Site Reliability Engineering
Clearance:
Secret clearance required and ability/willingness to obtain TS/SCI clearance
Desired Certifications / Training:
Project Management Professional (PMP)
ITIL Certification
Original Posting:
March 26 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $72150.00 $130425.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Manager
Employment Type
Full-Time
