Customer Service Representative
Customer Service Representative
Posted on :
29-04-2025
Employer Active
1 Vacancy
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Job Description
We Deliver the Goods:
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers vendors and coworkers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization as required and perform any duty assigned to best serve the company.
Responsibilities may include but not limited to:
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: 1 our EEO Policy; 2 the EEO is the Law poster and supplement; and 3 the Pay Transparency Policy Statement.
Required Qualifications
High School Diploma/GED or Equivalent
6 12 months customer service call center and / or related area.
Preferred Qualifications
High School Diploma/GED or Equivalent Experience
1 2 years customer service call center and / or related area within foodservice industry.
Performance Foodservice PFGs broadline distributor maintains a unique relationship with a variety of local customers including independent restaurants and hotels healthcare facilities schools and quickservice eateries. A team of sales reps chefs consultants and other experts builds close relationships with customers providing advice on improving operations menu development product selection and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
- Competitive pay and benefits including Day 1 Health & Wellness Benefits Employee Stock Purchase Plan 401K Employer Matching Education Assistance Paid Time Off and much more
- Growth opportunities performing essential work to support Americas food distribution system
- Safe and inclusive working environment including culture of rewards recognition and respect
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers vendors and coworkers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization as required and perform any duty assigned to best serve the company.
Responsibilities may include but not limited to:
- Input customer orders.
- Input customer credits.
- Input order and invoicing information accurately and in a timely manner.
- Assist customers with orders and problems. Contact vendors and requests samples for customers.
- Provide informative and professional assistance when working with the public customers vendors and coworkers.
- Perform administrative responsibilities such as checking faxes and mail on a daily basis writing sample requests and special orders when necessary.
- Attend training and Customer Service meetings.
- Performs other related duties as assigned.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: 1 our EEO Policy; 2 the EEO is the Law poster and supplement; and 3 the Pay Transparency Policy Statement.
Required Qualifications
High School Diploma/GED or Equivalent
6 12 months customer service call center and / or related area.
Preferred Qualifications
High School Diploma/GED or Equivalent Experience
1 2 years customer service call center and / or related area within foodservice industry.
Performance Foodservice PFGs broadline distributor maintains a unique relationship with a variety of local customers including independent restaurants and hotels healthcare facilities schools and quickservice eateries. A team of sales reps chefs consultants and other experts builds close relationships with customers providing advice on improving operations menu development product selection and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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