Service Owner Loyalty Manager - Bob Howard Chevrolet
Service Owner Loyalty Manager - Bob Howard Chevrolet
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Job Description
Overview
Bob Howard Chevroletis part of fast growing Group 1 Automotive a leader in automotive retail and we are looking to add a qualifiedService Owner Loyalty Managerto our team.
Group 1 Automotive a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism teamwork and respect now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
Compensation and Benefits:
- Base Salary Plus Commission
- Health insurance
- Dental insurance
- Vision Life Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities:
- Meet and greet customers promptly in a professional and courteous manner.
- Liaison between the service and sales department.
- Handle outbound customer calls.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
- Learn to overcome objections.
- Follow all company policies and procedures.
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors.
- Make daily follow up calls to customers who have service concerns in attempt to resolve any concerns.
- Work closely with the service drive team to ensure things run efficiently.
- Engage with customers waiting for their vehicles in the customer lounge.
Qualifications:
- Sales experience is preferred.
- Confidence in your ability to be successful.
- Outstanding communication skills both verbal and written.
- Professional appearance and outstanding work ethic.
- Great attitude with a highenergy personality.
- Superior customer service skills.
- A desire to work in a commission performancebased environment.
- Selfstarter and selfmotivated.
- Ability to work well in a processdriven environment.
- Proficient at operating a personal computer including Microsoft Office: Email Excel and Word.
- High School Diploma or equivalent
All applicants must be willing to submit to preemployment testing to include: background checks MVR and hair follicle drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
Required Experience:
Manager
Employment Type
Full-Time
