Los Angeles CIRCLE Response Team Lead - Part Time

Los Angeles CIRCLE Response Team Lead PT

at Canopy Roots

About the LA CIRCLE Program

Canopy Roots is a contracted provider with The City of Los Angeles Mayors Office of Community Safety (MOCS) to operate the Los Angeles CIRCLE (Crisis and Incident Response through Communityled Engagement) program. This is a 24/7 unarmed response program that deploys trained teams to address nonurgent and nonviolent LAPD 911 calls related to unhoused individuals experiencing crisis. Program goals include disrupting the reciprocal relationship between houselessness and the criminal justice system deescalating and supporting stabilization to people experiencing homelessness and promoting sustained positive outcomes for community members through compassionate and traumainformed intervention and connection to appropriate services and resources including case management. Canopy Roots will be operating the CIRCLE Program in the Hollywood Zone of Los Angeles.

About the role

Canopy Roots is an innovative mental health organization based in Minnesota that offers culturally affirming crisis response services. The LA CIRCLE (Crisis and Incident Response through CommunityLed Engagement) Response Team Lead is responsible for providing immediate compassionate and traumainformed support to individuals experiencing homelessness or crises in Los Angeles. This position plays a critical role in deescalating situations connecting individuals with essential services and working within the LA CIRCLE team to respond to nonemergency situations that do not require law enforcement intervention. The CIRCLE Response Team Lead will serve as a bridge between the unhoused

population and critical services focusing on safety care and empowerment.

Expectations for this role include setting a consistent and exemplary example of Canopys values in action. This role reports directly to the program Licensed Mental Health Clinician (LMHC) / Licensed Clinical Social Worker (LCSW).

Job Details

Start Date: As soon as possible

Location: Los Angeles CA

Hiring Salary Range: Day/Mid Shift $29.81 $34.62/hour Hourly wage will depend on your skills and demonstrated readiness for the role

Hours/Day: SundayMonday 7:00AM3:30PM. This role is primarily community based with required attendance at weekly staff meetings taking place either online or in the office.

Job Type: Full time PartTime; NonExempt

Essential Job Functions

• In partnership with Response Team Outreach Advocate respond rapidly to diverted incidents from the City including but not limited to LAPD designated city agencies and citydesignated partners
• Coordinate directly with dispatch systems to ensure effective communication maintain safety and plan appropriate community responses
• Lead response interventions in collaboration with partners to address the needs of community members experiencing homelessness mental health crises substance abuse or other nonviolent situations
• Utilize traumainformed and culturally responsive care and harmreduction approaches to deescalate crises provide support and guide individuals through difficult situations with compassion ensuring the safety of both the individual and the community
• Build rapport with unhoused individuals and others in need addressing both immediate concerns and longterm needs.
• Conduct needs assessments and connect individuals to essential services including shelters mental health care substance use treatment and housing programs.
• Assist clients in accessing services by providing transportation helping with benefit applications or advocating with service providers.
• Collaborate with housing agencies shelters mental health services case managers community partners and LA CIRCLE program partners to ensure timely and comprehensive care.
• Serve as a liaison between clients and healthcare housing and legal systems advocating for their rights and needs
• Participate in regular team meetings to review responses enhance intervention skills and identify opportunities for service improvement
• Document all outreach activities crisis interventions and client interactions in a
• timely and accurate manner
• Maintain confidential client records case notes and referral information in
• accordance with HIPAA and organizational standards
• Contribute to program evaluations to assess the effectiveness of outreach efforts in collaboration with Program Manager and LMHC / LCSW
• Educate community members and stakeholders about the needs of unhoused
• populations and those in crisis
• When not responding to diverted incidents conduct followup visits to PEH clients and support CIRCLE program operations.

Requirements

While we have identified specific requirements for this role we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply regardless of whether they meet each requirement to the fullest extent.

• Bachelors Degree in social work psychology or a similar field and at least one

year of jobrelated experience working with PEH or very vulnerable populations

preferably those living with mental illness and/or substance addictions; or

• Associates Degree in social work psychology or a similar field and at least two

years of jobrelated experience working with PEH of very vulnerable populations

preferably those living with mental illness and/or substance addictions; or

• A certification in substance abuse counseling by the California Association for

Alcohol and Drug Educators (CAADE) or the California Consortium of Addiction

Programs and Professionals (CCAPP) or Certified Peer Support Specialist or

Certified Psychiatric Technician or other mental health professional qualification

agreed to by MOCS and at least one year of jobrelated experience working with

PEH or very vulnerable populations preferably those living with mental illness

and/or substance addictions

• Drivers License

Physical Requirements

• Lift and carry objects weighing up to 50 pounds
• Stand for at least 30 minutes at a time
• Walk for at least 15 minutes at a time
• Run for at least 10 seconds
• Climb stairs independently
• Reach forward and overhead
• Squat or kneel
• Twist and bend from the trunk
• Use a keyboard
• Engage in repetitive motion

About Canopy Roots

Canopy Roots is an innovative mental health organization offering culturally affirming unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional deescalation strategies crisis intervention support and connection to appropriate resources. Crisis Responders are members of the communities they serve reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis MN with partnerships in Minnesota and California.

Benefits

We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes:

• Medical Dental and Vision Insurance
  • Choose one of our three medical plans.
  • Coverage available for your spouse domestic partner and/or eligible dependents
• Flexible Spending Account (FSA) Dependent Care FSA and Health Care Savings Account (HSA)
• Shortterm and longterm disability insurance at no cost to you
• Ancillary insurance plans available for purchase
• 401k retirement plan with company match vested after one year of employment
• 7 days of wellness leave each year
• 16 days of PTO each year
• Employee Assistance Program (EAP)

Workplace Culture

Canopy Roots is a valuesbased inclusive workplace that strives to create a space where our employees unique talents learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys professional development and reflection and processing space in

weekly staff meetings.

Our Hiring Process

Our People Operations is committed to a personfirst centered approach to our hiring process. Candidates can view currently open positions and apply online via For all positions our hiring process includes a virtual screening interview and inperson panel interviews reference checks and background checks for final candidates. All responder candidates must be fingerprinted and reviewed by the California Dept. of Justice.

Persons of color women members of the LGBTQ community veterans and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to the People Operations team at At this time we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.