Onboarding Adoption Consultant
Onboarding Adoption Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
RE/MAX LLC is seeking a techsavvy highly motivated and detailoriented Onboarding Adoption Consultant to join our dynamic team. In this role you will guide new franchise owners through the first year of their onboarding process ensuring they are equipped with the tools systems and knowledge needed to succeed. Acting as the primary liaison between new franchisees and various RE/MAX departments you will deliver a seamless onboarding experience while focusing on compliance operations and integrating the latest technology and tools into their business operations.
A critical part of this position involves maintaining strict adherence to compliance standards policies timelines and franchise agreements throughout the onboarding process.
The ideal candidate will also possess strong technical acumen exceptional communication skills and a passion for helping franchisees leverage technology to drive growth and success in the competitive real estate industry.
Key Responsibilities
- Onboarding Coordination: Manage and own the endtoend onboarding process for new RE/MAX franchise owners ensuring compliance with company standards timelines and operational readiness.
- Act as the primary liaison between franchisees and internal departments to streamline their onboarding experience.
- Technology Integration: Provide handson training and support for RE/MAXs technology platforms including CRM systems marketing tools transaction management software etc.
- Training Facilitation: Conduct comprehensive sales orientation and training sessions focusing on operational systems business best practices brand standards compliance and digital tools.
- Relationship Building: Serve as the main point of contact for all new franchisees fostering strong relationships and ensuring their onboarding journey is successful.
- Resource Management: Equip franchise owners with access to RE/MAX tools marketing resources and technology platforms ensuring full functionality and understanding.
- Process Improvement: Collaborate with internal teams to refine onboarding processes and enhance the franchisee experience.
- Compliance and Documentation: Ensure franchise agreements and related documentation are complete accurate and compliant with RE/MAX policies.
- Support and Troubleshooting: Address franchisee concerns related to operational or technological challenges providing timely resolutions or connecting them with the appropriate departments.
- CrossFunctional Collaboration: Work closely with IT regional marketing and training teams to a seamless customer experience
This role may require up to 20 travel consisting of overnight and multinight stays
Qualifications
- Education:
- Bachelors degree in Business Information Technology Real Estate or a related field (or equivalent experience).
- Experience:
- 3 years of experience in franchise operations consulting or onboarding.
- Experience in the real estate or franchising industry preferred.
- Proven expertise in implementing and supporting technology platforms for business operations.
- Familiarity with legal documentation and franchise agreement compliance processes.
- Technical Skills:
- Proficiency with CRM systems digital marketing tools and project management software.
- Strong knowledge of real estate technology platforms such as CRMsystems transaction management tools and data analytics software.
- Ability to train others on the use of software and troubleshoot common technology issues.
- Familiarity with cloudbased collaboration tools (e.g. Google Workspace Microsoft 365 Slack).
- Experience using SalesForce CRM for daily documentation
- Soft Skills:
- Exceptional communication and interpersonal skills.
- Ability to be flexible and adapt to changing environments
- Strong organizational abilities and attention to detail.
- Ability to manage multiple projects simultaneously and meet deadlines in a fastpaced environment.
- Customerfocused with a problemsolving mindset.
- Adaptable and eager to learn new technologies and processes.
Hire Range/Rate:
$58000 $75000/annually
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level experience industry specific knowledge education/certifications or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
- Competitive Medical Dental and Vision benefits
- Retirement plans with optimal company match
- Annual bonus/merit opportunity
- Educational Assistance
- Mental Health support program
- M.O.R.E. Events offered inperson and virtually
- Mentorship program
- Employee Resource Groups
- Community Engagement
- Diversity Equity and Inclusion
- Parenting
- Remote
- Women at RE/MAX
RE/MAX LLC & Motto Mortgage
Now is your chance to become part of a worldclass industry leading organization. RE/MAX Holdings Inc. is a business that builds businesses. We provide the tools education and tech to our real estate network which includes RE/MAX and Motto Mortgage franchises agents brokers and consumers. Join us and build a career where your contribution is heard your innovative ideas are valued and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings Inc. is proudly headquartered in Denver Colorado. Certain roles may be location specific however in addition to Colorado we welcome qualified candidates in the following states: Arkansas California Florida Georgia Illinois Massachusetts Michigan Ohio and Texas!
RE/MAX Holdings Inc. is proud to be an equal opportunity employer committed to diversity and inclusion as well as nondiscrimination in employment. All persons shall be afforded equal employment opportunity and all qualified applicants receive consideration without regard to race color religion gender sexual orientation national origin age veteran status disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: June 1 2025
Required Experience:
Contract
Employment Type
Full-Time
