Services Business Operations Administrator - Rochester NY

Drive Accuracy. Streamline Processes. Support Services Excellence.

Are you a detaildriven systems thinker who thrives on accuracy collaboration and smooth Do you enjoy supporting highperformance teams by ensuring the operational backbone is organized efficient and aligned If youre energized by mastering systems and helping others through thoughtful wellexecuted support this role was built for you.

The Benefits of Being Part of Our Team

• Unmatched Health Coverage: Zerocost innetwork medical care with no premiums deductibles or copays for you and your family.
• Complete Dental & Vision Benefits: 100 premium coverage for dental and vision insurance.
• Wellness Programs Tailored to You: Access free workouts personalized training sessions nutritional counseling mindfulness programs stress management and more with our corporate wellness coach.

What Makes This Role Great

• Own the operational workflow Be the goto expert for managing the order process and ensuring everything runs like clockwork.
• Work crossfunctionally Partner with sales engineering and project management to streamline services delivery and enhance customer satisfaction.
• Keep us financially aligned Help manage invoicing collections and accurate PO processing to keep things moving and customers happy.
• Operate with precision If you pride yourself on being thorough dependable and organized this is your opportunity to shine.

What Youll Do

As the Services Business Operations Administrator youll serve as the connective tissue across our services organizationensuring that contracts purchase orders and project data are all aligned and accurately processed. Youll be an integral part of supporting our services teams by keeping our systems sharp our invoices on time and our customer interactions seamless.

Lead and Support Key Business Operations

• Manage the full order process for servicesfrom initial PO review to invoice delivery.
• Ensure all purchase orders are accurate and aligned with contractual requirements and approved proposals.
• Create and follow up on invoices for services projects.
• Track accounts receivable collections and coordinate customer payment terms.
• Collaborate with sales project management and engineering to collect data inputs for successful .

Maintain Financial Accuracy and Compliance

• Understand and apply internal policies and procedures to all transactions.
• Assist in reconciling financial statements and understanding AR/AP aging.
• Monitor project financials and invoice timing to support business cash flow.

What Youll Bring

• Detail Orientation & Financial Aptitude: Youre the type of person who spots inconsistencies others miss and understands the financial ripple effects of every transaction.
• SelfMotivation & Ownership: You dont wait to be told what to doyou take initiative and work independently to meet deadlines.
• Judgment & Systems Thinking: You approach problems analytically use sound judgment and arent afraid to make the right call when decisions are needed.

Required Experience:

• High school diploma required.
• 1 years of experience in sales administration or support or a related role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and general computer literacy.
• Ability to work independently with high attention to detail.

Preferred Experience:

• Associates or Bachelors degree in business administration or a related field.
• 2 years of experience in sales or business operations support.
• Familiarity with Salesforce or other CRM systems.
• Experience with business contracts and invoicing best practices.

AdditionalBenefits:

• Short Term Disability
• Long Term Disability
• 401k Plan with employer match
• Limited Flexible Spending Account
• Life Insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Bonus plan

Pay range: $(Compensation may vary outside of this range depending on a number of factors including a candidates qualifications skills competencies experience and location)

Location: Rochester NY

Take the Next Step

This is your opportunity to join a forwardthinking team where your skills creativity and ambition will be celebrated. Apply today to become a key player in SimuTech Groups mission to revolutionize the engineering industry.

SimuTech Group is an Equal Employment Opportunity Employer.