Technology Analyst
Technology Analyst
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$ 82000 - 90000
1 Vacancy
Job Description
Summary
The KM Technology Analyst will be a central part of the team responsible for the daytoday administration and management of the Firms experience management platform and related systems. Under the direction of the Senior Manager the primary role of incumbent will support activities related to the Firms knowledge management technology including the experience management platform and related systems. The incumbent supports the efforts to capture and maintain experience information including client and matter profiles in support of the knowledge management efforts. The KM Technology Analyst is responsible for profiling all new matters upon opening with critical data points including Matter Type parties and other details drawn from the New Business Intake package; managing the master Matter Type list to ensure consistency across the entire platform; mapping legacy data sets against Foundation profiles for import into the collection; contributing to workflow and reporting development.
Duties and Responsibilities
In coordination with the teams KM Senior Product Manager and KM Leadership:
- Perform daytoday maintenance activities to support the experience management platform and related systems
- Perform routine data entry for clients matters and/or person profiles
- Develop familiarity with the content and configuration of the experience management platform and integrated data sources
- Assist with data integration import and export projects
- Prepare standard metrics reporting to measure the quality and quantity of data maintained within the experience management platform
- Provide basic enduser support for how to questions and technical issues
- Identify opportunities to improve and/or add to the experience management platform and related processes and integration sources
- Update standard configuration documentation and related enduser materials for the experience management platform and related systems
Salaries vary by location and are based on numerous factors including but not limited to the relevant market skills experience and education of the selected candidate. If an estimated salary range for this role is available it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Salary Range To perform this job successfully an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation please email (current employees should contact Human Resources). Education and/or Experience: Required: Preferred: Other Skills and Abilities: The following will also be required of the successful candidate: Sidley Austin LLP is an Equal Opportunity Employer #LIHybridQualifications
Required Experience:
IC
Employment Type
Unclear
Key Skills
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