Student Worker Community Desk Attendant Residence Halls Academic Year 2025-2026

The University of Nevada Renos Residence Halls is seeking to hire several Community Desk Assistants for theacademic year. The Community Desk Attendant (CDA) is an essential position within the Residence Halls at UNR. This position provides front desk services to all residents guests and university staff within our eight residence halls.

CDAs are an integral part in providing a safe and secure living environment within the residence halls while helping build a sense of community and belonging among its residents! CDAs accomplish these initiatives by working shifts at one of our 24/7 customer service front desk locations within the residence halls.

Responsibilities

The CDA responsibilities include but are not limited to:

Work to build and support a sense of belonging and community within the residence halls through:

• Welcoming all residents guests and/or visitors to the residence halls with a greeting and a smile.

• Participating in Front Desk and Lobby area Programming planned by desk leadership staff.

• Helping create maintain and properly take down desk decorations.

Provide core Customer and Front Desk Services such as:

• Answer the front desk phones and assist with any questions or concerns as able. Transfer phone calls to other department staff as appropriate.

• Assist guests and visitors with information regarding the residence halls and the broader UNR campus.

Utilize departmental housing software called StarRez to assist residents with the following procedures:

• Welcome residents and perform checkins at the desk.

• Issue track and return permanent and temporary lockout keys and access cards.

• Receive log and issue delivered packages to residents.

• Check out and return residence hall resources and equipment to residents.

And other duties such as:

• Utilize WebCampus to complete general administrative duties such as completing communication and key logs.

• Assist with crises such as fire alarms power outages safety and maintenance concerns and other emergencies. CDAs may also need to direct residents and guests to a safe area away from danger depending on the situation.

• Attend all scheduled staff meetings staff trainings and individual oneonones as determined by the CDAs direct supervisor.

• Enforcing Residence Hall policies and confronting/documenting individuals that violate these policies or are seen as a possible concern; Contacting livein staff and authorities in serious situations or as needed.

• Show up to scheduled hours such as weekdays weekends and overnight as a part of regularly scheduled shifts.

Required Qualifications

• Candidate must be enrolled at the University of Nevada Reno

Compensation Grade

Student Employee Level 1

A background check will be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty members first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to EVerify.

As part of the hiring process applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform jobrelated tasks.

For positions that require driving evidence of a valid drivers license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The University of Nevada Reno is committed to providing a place of work and learning free of discrimination on the basis of a persons age 40 or older) disability whether actual or perceived by others (including serviceconnected disabilities) gender (including pregnancy related conditions) military status or military obligations sexual orientation gender identity or expression genetic information national origin race (including hair texture and protected hairstyles such as natural hairstyles afros bantu knots curls braids locks and twists) color or religion (protected classes).

About Us

The University of Nevada Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevadas original landgrant university the University serves more than 23000 undergraduate and graduate students from all 50 states and 63 countries.

Classified by the Carnegie Classification of Institutions of Higher Education as an R1 (Very High Research) university it is also recognized in the Carnegie Community Engagement classification. The University is also ranked by U.S. News & World Report among the Best National Universities and Best National Public Universities. It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times Top Colleges for Economic Diversity.

Since 2009 nearly $1 billion has been has invested in advanced labs facilities and residence halls on the main campus. The University is home to Nevadas first medical school the University of Nevada Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe where education research and creative work thrive in a stunning mountain setting. The University delivers on its original landgrant mission with outreach across the state through the University of Nevada Reno Extension Nevada Agricultural Experiment Station Nevada Bureau of Mines and Geology Nevada Small Business Development Center the Nevada Seismological Laboratory and Wolf Pack Athletics.

The main campus is in Reno Nevada a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe the beautiful 290acre main campus is also a Nevada State Arboretum. The Universitys physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus alongside the recent acquisition of 16 parcels near campus known as University Village to provide affordable housing for graduate students and early career faculty.

Collaborating with worldrenowned organizations the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple which ensures equitable access to technology for students providing new incoming freshman or transfer students with an iPad Air and accessories. Googles TechWise initiate is an 18month program that fully supports undergraduate students in becoming entrylevel software engineers by graduation.

In 2023 the U.S. Department of Commerces Economic Development Administration (EDA) announced that Nevada led by the University of Nevada Reno was named one of the inaugural 31 RegionalTechnology and InnovationHubs (TechHubs).Nevada was selected from a competitive pool of 489 applicants from across the United States and its Tech Hub will strengthen Americas lithium batteries critical elements and other electric vehicle materials industry sectors within the state.

Through its commitment to highimpact education worldimproving research and creative activity and outreach thats transforming Nevadas communities and businesses the University continues its 150year tradition of benefitting our state nation and world.

The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students faculty and staff from different backgrounds bring to the educational experience.

Today the University delivers on its original landgrant mission of access to education and knowledge by investing in the academics facilities support engagement and vibrant campus life that promote our diverse students cognitive growth and academic achievement all while remaining one of the best values in American higher education.