Client Services Specialist
Client Services Specialist
Posted on :
29-04-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities
Qualifications
- Organize and coordinate assigned client account work in a timely and profitable manner.
- Collaborate and coordinate with Operations Support Services Quality Assurance Sales Business Development and other affiliated stakeholders to ensure that clients experience superior service.
- Prepare client proposals report specifications technical information etc.
- Provide technical consulting services to clients directly and/or through coordination with internal technical team.
- Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.
- Participate in trade shows and technical conferences when necessary.
- Work with business support to bill clients in a timely concise and profitable manner.
- Provide technical support to in house employees as required.
- Maintain up to date knowledge of procedures client requirements and technical subject matter and utilize that knowledge to provide superior service and manage programs.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- The salary range for this position is $51300 minimum budgeted by team $60000 midpoint of the salary range and is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 10 of the base salary.
- This is a Hybrid role with expectation to be in the office 3 days a week.
#LIMB1
#LIHybrid
Qualifications
- General degree or equivalent plus generally one year of directly related experience.
- Fresh University degree is also considered.
- Familiarity with industry associations technical committees industry best practice which would add value for client program management.
- Working knowledge of Word Excel Internet Access email and other company Software programs (i.e. LIMS Advantage etc..
- Demonstrated written oral and interpersonal skills with the ability to effectively communicate with all levels of inhouse staff and clients.
- Must be able to identify problems and offer workable solutions.
What we offer:
- Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimatedsalary range for this position is $55000 to $65000 and is based on multiple factors including jobrelated knowledge/skills experience geographical location as well as other position is eligible for annual bonus compensation with a target payout of 5 of the base salary. This position also provides health benefits such as medical dental and vision; wellness benefits such as mental and financial health; and retirement savings 401K) commensurate with the standard rewards offered in each individual location or country. We also provide fulltime employees with paid time off including vacation 15 days) holiday including floating holidays 12 days) and sick time off 72 hours).
Learn More:
Curious To learn more about us and the work we do visit our company page .
Required Experience:
Unclear Seniority
Employment Type
Full Time
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