Pro Platform Administrator
Pro Platform Administrator
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1 Vacancy
Job Description
With a career at The Home Depot you can be yourself and also be part of something bigger.
Position Purpose:
The Pro Platform Administrator is responsible for managing and maintaining the daytoday operations of Salesforce or Anaplan within the Home Depot Pro organization. The Pro Platform Administrator role involves extensive customization and optimization of Salesforce or Anaplan to achieve the needs and objectives of the Pro business requiring collaboration with various stakeholders. In addition the Pro Platform Administrator provides consultation and subject matter expertise to streamline business processes makes recommendations to support scaling at a rapid pace and maintains a holistic view of all business processes and users in the system to understand crossfunctional impacts regarding configuration process workflow and reporting.
Key Responsibilities:
- 20 Collaboration Collaborate with the business and crossfunctional partners to identify and define business requirements and prioritize enhancements necessary to achieve Pro business goals.
- 70 Platform Management Customize Salesforce or Anaplan to effectively conduct Pro business processes and workflows. Manage and maintain user accounts profiles and roles within Salesforce or Anaplan. Build and maintain custom reports and dashboards or models to provide actionable insights into business data. Evaluate new releases of Salesforce or Anaplan to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- 10 Teach Train Develop Consult and provide subject matter expertise by developing training plans materials and documentation for users to help them effectively use Salesforce. Coordinate new and ongoing user training sessions.
Direct Manager/Direct Reports:
- This Position typically reports tothe Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 5 of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Working knowledge of Microsoft Office Suite
- Working knowledge of Tableau
- Demonstrated ability to collaborate and work effectively with crossfunctional teams
- Ability to convey complex or technical ideas and processes in easytounderstand terms to diverse audiences
- Excellent written and verbal communication skills
- Experience with programming languages such as SQL JavaScript HTML Java and Apex
Minimum Education:
- The knowledge skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- The knowledge skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- 3
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- Salesforce Administrator Certification (ADM 201 OR Anaplan Model Builder 1 certification
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
Required Experience:
Unclear Seniority
Employment Type
Full-Time
