An equal opportunity employer fostering a workforce that embraces and reflects the rich diversity of Los Angeles County
Broadband and Network Account Specialist
$8635 to $10697 Monthly
Insurance: Your choice of several medical dental vision and life insurance plans
To learn more visit:
Online applications must be submitted by:
5/12/2025
5:00 P.M. (Pacific)
Retirement: PERS Defined Benefit Plan
Paid Time Off: 24 vacation 15 holidays and 12 illness days.
The Los Angeles County Office of Education (LACOE) is seeking qualified applicants with strong technical and customer service skills for the Broadband and Network Account Specialist position.
Under general direction develops maintains and tracks accounts contracts and projects for LACOE support network services. The Well Qualified Candidate Will Possess the Following
Knowledge:
Basic understanding of principles practices and techniques for design and evaluation of largescale LAN/WAN WLAN VOIP Cloud based technology and telecom systems
Principals practices terminology and trends of network planning design and engineering
Various networking tools and equipment from platforms and vendors such as but not limited to Arista Cisco and security vendors
Federal and state rules and regulations such as Erate and California Teleconnect Fund
Techniques of project management and coordination
Marketing concepts of research analysis strategies and evaluation
Competencies:
Critical Thinking Analytically and logically evaluating information propositions and claims
Fact Finding Obtaining facts and data pertaining to an issue or question
Legal & Regulatory Navigation Understanding interpreting and ensuring compliances with laws and regulations
Professional & Technical Expertise Applying technical subject matter to the job
Action & Results Focus Initiating tasks and focusing on accomplishment
Attention to Detail Focusing on the details of work content work steps and final work products
Informing Proactively obtaining and sharing information
Oral Communication Engaging effectively in dialogue
Writing Communicating effectively in writing
Customer Focus Attending to the needs and expectation of customers
Negotiating Reaching mutually satisfying agreement and compromises
Relationship Building Establishing rapport and maintaining mutually productive relationships
Teamwork Collaborating with others to achieve shared goals
Project Management Ensuring that projects are ontime onbudget and achieve their objectives
Cultural Proficiency Modeling communications and interactions that respect and include all individuals and their languages abilities religions and cultures
Required Education and ExperienceEducation:An associates degree or equivalent college units 60 semester or 90 quarter units) from an institution of higher learning recognized by the Council of Higher Education Accreditation. Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.
Experience:Two years of experience managing Telecommunication accounts performing tasks such as billing or two years of experience in troubleshooting configuring testing and maintaining LAN/WAN WLAN or PBXs.
Equivalency Provision:A valid Cisco Certified Network Associate (CCNA) certification in routers/switching CompTIA Network certification or CompTIA Security certification may substitute for one year of the required experience.
Additional Requirements:A valid California drivers license and the availability of private transportation or the ability to obtain transportation between job sites is required. This classification requires traveling to various sites in the Los Angeles County for meetings and occasional traveling to conferences.
Hybrid remote schedules may be available. To ensure the health and safety of its staff LACOE may require employees to provide evidence of full vaccination against COVID19.
Selection ProcessCandidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a Technical Project and Structured Interview.
Contact
For information about the examination process you may send an email to Kristi Saylor at
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