DescriptionCustoms4trade is looking for a talented Implementation Manager to join our growing multifunctional team. As Implementation Manager you will work with brilliant people committed to come up with new ideas solve issues and actively look for opportunities to improve. You will support French customers in their implementation process.
Responsibilities:
- Take a customer from the moment of signup to the moment of first success
- Translate customers requirements in configuration specifications
- Implement and test the solution configuration
- Manage customer onboarding projects from start to finish with customer team and C4T teams
- Communicate on technical issues and questions make recommendations to product team
- Develop a deep understanding of technical and functional capabilities of C4T SaaS solutions
- Develop understanding of customs compliance legal framework and related operational business processes
- Develop good understanding of customers pains and how these can be solved in C4T SaaS solutions
Skills:
- Excellent communication skills in French and English
- Strong analytical skills
- Leadership aptitude
- Critical thinking and problemsolving proficiency
- Project management skills
- Empathic positive attitude patience
- Entrepreneurship and customer focus
- Excellent people and management skills to interact with colleagues crossfunctional teams and client teams. Team player!
- You have obtained a Masters degree or are equivalent by experience
Its great but not required if you have these extra assets
- Experience with Global Trade Management Software solutions
- Experience with Customs and their operating systems
Benefits
- A growing company where your insight guidance and effort will make a tangible impact
- An international openminded team with different backgrounds and seniority levels
- A peopleoriented company with an informal working environment
- An emphasis on work/life balance health and wellbeing
- A teleworking policy that allows for parttime workfromhome possibilities
- A mobility budget that offers reimbursement for a hybrid or lower category car
- A truly inspiring workplace near Mechelen trainstation
About the organisation
Customs4trades (C4T) unique team of customs experts and bestofbreed technology engineers has developed CAS a oneofakind SaaS solution that simplifies customs and trade compliance. By automating all import and export processes special procedures and excise scenarios C4T customers experience faster time to market drastically reduce customs duty and administration costs and gain strategic visibility into their customs operations. We are growing fast and always looking for new talent. With great people unique ideas and pioneering technology we are changing the future of customs.
Required Experience:
Manager