GF is seeking a dynamic and visionary City Lead to spearhead our operations in Manado Indonesia. As the City Lead you will be responsible for driving the growth and success of our business in Manado overseeing all aspects of our operations and ensuring exceptional service delivery to our customers merchants and delivery partners.
- Develop and execute strategic plans to expand GFs market presence and increase market share in Manado
- Lead and motivate a highperforming team to achieve operational excellence and meet business targets
- Analyze market trends customer behavior and competitor activities to inform business decisions
- Build and maintain strong relationships with key stakeholders including merchants delivery partners and local authorities
- Identify and implement process improvements to enhance operational efficiency and customer satisfaction
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement
- Collaborate with crossfunctional teams to ensure seamless coordination of citywide operations
- Represent GF at local events and forums to enhance brand visibility and reputation
- Manage budgets and resources effectively to optimize business performance
- Ensure compliance with local regulations and company policies
Qualifications :
- Proven leadership experience preferably in the food delivery or tech industry
- Strong track record of driving business growth and managing citywide operations
- Bachelors degree in Business Administration Management or a related field (preferred)
- Excellent strategic planning and skills
- Demonstrated ability to lead and motivate teams to achieve outstanding results
- Strong analytical and problemsolving skills with the ability to make datadriven decisions
- Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels
- Indepth knowledge of the food delivery industry and local market dynamics in Manado
- Proficiency in data analysis and reporting tools
- Ability to thrive in a fastpaced dynamic environment and adapt to changing priorities
- Fluency in Bahasa Indonesia and English
Additional Information :
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime