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Service Receptionist

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1 Vacancy
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Job Location drjobs

Jacksonville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Fields MercedesBenz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.

Being family owned and operated our culture and standards that define our daytoday beliefs encompass our Fields Five Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Full and Part time positions available. Saturday availability required

What We Offer Benefits

Medical Dental Vision Short and LongTerm Disability Paid Basic Life Insurance 401(k) Plan Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services

What We Offer

  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Discounts on products and services

Job Responsibilities

  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly professional courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Job Qualifications

  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Acceptable motor vehicle driving record according to dealership guidelines

Employment Type

Full-Time

Company Industry

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