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Community Health Worker
Baystate Health a nationally recognized leader in healthcare quality and safety and is looking for a full time Community Health Worker (CHW) to join our Community Health Center Team in Springfield MA.
Resume required with application
SCHEDULE:
LOCATION:
THE ADVANTAGES OF WORKING WITH BAYSTATE!
QUALIFICATIONS:
For more information please visit us online at: or interact with us socially at or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:
Summary:
The Community Health Worker I (CHW) is developing skills to help patients and their families navigate and access health and community services while adopting healthy behaviors. The CHW I work as a care team member through an integrated approach to care management and community outreach. The CHW I is developing skills to effectively promote maintain and improve the health of patients and their families by providing social support and informal counseling. The CHW I develops strong relationships within the care team and partners with providers patients and outside organizations. I am also responsible for facilitating communication between patient and care teams and providing culturally appropriate health education and selfmanagement support. Additionally CHW I will collaborate within a teambased care delivery model to improve the health and lives of our community members.
Job Responsibilities:
1 CHW I will develop the drive and determination to learn and grow in the CHW role. I bring positive engagement to daily interactions with patients families and the medical team. I am willing to expand my knowledge abilities and resilience in the CHW role.
2Target and outreach to a specific population of patients including home and/or community visits as needed. Act as key point person between patients and providers of healthcare and social services
3Effectively works with people from culturally diverse backgrounds including translators in reducing cultural and socioeconomic barriers between clients and institutions.
4 Assist with medication adherence reminding patients about upcoming appointments arranging transportation or other community services patients may need
5 Act as a key contact person within the clinic for enrollment of new members and educate patients on all aspects of the healthcare delivery system
6 Assist in identifying and utilizing community resources using an approved community resource database and demonstrate the use of applicable EMR systems. Assist in scheduling and accompanying patients to appointments as needed and assisting with the completion of applications for programs for which they may be eligible.
7 Communicates between providers and clinical team; work collaboratively and effectively within a multidisciplinary team
8 Build and maintain positive working relationships with the clients providers supervisors and all staff
9 Continuously expand knowledge and understanding of community resources and services public health prevention and evidencebased intervention programs provided
10 Effectively utilizes and documents all activities within the EMR and community service plans resulting in appropriate data collection tools in a clear and concise manner
11 Complete Care Needs Screenings and other applicable screenings to assess the patients needs and provide appropriate referrals. Coach patients in the effective management of their chronic conditions and selfcare
12 Implement culturally and linguistically tailored educational and support activities
13 Collaborates with the care team to track monitor and report on specified diseaserelated and patient tracking measures
Skills/Competencies:
Trust respect and dignity for all human beings are core values among CHWs and are central to efforts to address clinical and community integration and the social determinants of health.
Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients.
Must have the ability to work with highly sensitive and confidential information.
Willingness to work some weekend/evening hours depending on project and community needs such as advocacy and community capacitybuilding activities.
Knowledge of basic computer skills Microsoft Office and proficient in accessing and searching the internet
Strong communication and writing skills
Excellent time management and organizational skills
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)Certifications:
Certified Community Health Worker State of MassachusettsState of Massachusetts Driver License OtherOther Drivers License otherEqual Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity marital status national origin ancestry age genetic information disability or protected veteran status.
Full-Time