Hybrid Dual Document Production Associate SrCreative Designer - Sun - Thurs 1pm-10pm
Hybrid Dual Document Production Associate SrCreative Designer - Sun - Thurs 1pm-10pm
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1 Vacancy
Job Description
Williams Lea is hiring for a Hybrid Dual Document Production Associate Sr./Creative Designer for our Wheeling WV office to work Sunday to Thursday 1:00 pm to 10:00 pm!
Pay: $18.50/hour 10 shift differential
Benefits:
- Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Shortterm & Longterm Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Company Provided Parking
- Additional Employee Perks and Discounts
The Dual Senior Document Production Associate/Creative Designer position is responsible for providing document production and graphic design services for our clients.
Job duties
* denotes an essential function)
- *Perform document production and graphic design work according to established policies and procedures
- *Thoroughly assess job request identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
- *Exercise independent judgment & use established procedures standards and formats to edit proofread convert create transcribe or otherwise complete document production and graphic design requests to client satisfaction
- *Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
- *Assist with coordination of document production services preparation intake and workflow within team
- *Troubleshoot more complex software or hardware problems
- *Utilize appropriate logs and/or tracking software for all assigned work
- *Meet contracted deadlines for accepting completing and delivering all work
- *Communicate with peers supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and/or confidential documents and information
- Perform Quality Assurance on work of others
- Train more junior staff members
- Assist peer teams with proofreading design or other document production and preparation as needed
- Complete other tasks and assignments as assigned by management
- Interact with clients in person over the phone or electronically
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a costefficient manner
Job qualifications
- Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
- Minimum 3 years experience preferably in a legal banking or large corporate environment
- Document production word processing experience preferred
- Advanced skill in the use of MS Office software (Word Excel PowerPoint); strong keyboarding and typing skills
- Adept skill in graphic design software
- Advanced skill with InDesign and Photoshop preferred
- Adept with other software programs for editing and/or creating documents
- Knowledge of a legal timekeeping or job tracking system is preferred
- Ability to work in a fastpaced team environment working both independently and collaboratively
- Ability to prioritize work balance projects and meet deadlines in a timely manner
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks equipment or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills including professional telephone and email etiquette in the face of immediate needs and pressure
- Must be selfmotivated with positive cando attitude
- Proven customer service skills are required to create maintain and enhance customer relationships
- Must be able to interact effectively with multifunctional and diverse backgrounds
Statement of other duties
- This document describes the major duties responsibilities and authorities of this job and is not intended to be a complete list of all tasks and functions
Working conditions
- Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site
- Ability to work overtime as needed
- Work is performed in a professional work environment
- Professional attire required
- Hazards include working with office machines (computers peripherals copiers faxes scanners bindery equipment paper cutters paper toner) and cleaning supplies
- Must be able to work sitting down all or most of the time
Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.
Required Experience:
IC
Employment Type
Full-Time
