Product Business Analyst Mobile Experience MDLIVE - Hybrid ILFL

Position Description

The Product Business Lead Analyst at MDLIVE collaborates with crossfunctional teams to analyze business requirements support the product strategy and ensure the alignment of product goals with user needs and market demands. The Business Analyst is a detailoriented individual who proactively supports product management through market research user feedback analysis and competitive landscape evaluation.

Essential Job Functions

Gather and synthesize user feedback market research and competitive analysis to inform product decisions.

Support strategic alignment by analyzing business requirements and assessing their feasibility.

Provide insights and recommendations to the product and project teams based on data analysis.

Work closely with stakeholders across departments (e.g. engineering marketing operations) to gather requirements and prioritize work activities.

Collaborate with product managers to translate business needs into technical requirements.

Conduct market and user research to understand trends needs and preferences.

Prepare datadriven analysis to support product feature development and prioritization decisions.

Regularly analyze product performance metrics and provide actionable insights.

Identify and resolve business process issues impacting product development.

Assist in the preparation and maintenance of detailed product requirements documentation.

Support QA testing by defining functional scenarios and validating feature implementations.

Assist in managing the product lifecycle for individual products from ideation to launch.

Continuously monitor and analyze the impact of product changes on business processes.

Desired Knowledge/Skills/Abilities

Bachelors degree or equivalent experience.

3 to 5 years of experience of developing solutions in a technology based organization.

Healthcare industry knowledge a plus

Strong ability to interpret data identify patterns and extract actionable insights.

Intellectual curiosity and a relentless push for understanding the why behind complex situations.

Excellent written and oral communication skills.

Proven ability to collaborate effectively with crossfunctional teams and manage complex projects

Proficient in MS Office applications; experience with Jira and Confluence is a plus.

Familiarity with agile methodologies and product management tools.

Ability to jump into new projects quickly understand them and determine the appropriate course of action.

Strong structured thinking and problemsolving skills.

Experience in gathering and synthesizing user feedback market research and competitive analysis.

Understanding of mobile development lifecycles UI/UX principles and integration with backend services.

Knowledge of APIs and familiarity with mobile development frameworks and tools.

Understanding of mobile development lifecycles UI/UX principles and integration with backend services.

Advocates for user needs and preferences ensuring product decisions are informed by customer insights.

Positive attitude and proven team player.

Ability to work from an MDLIVE or Cigna Group office 3 days a week as directed by the business. Preferred MDLIVE offices are Chicago and Miramar.

About Evernorth Health Services

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobaccofree policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.