System Administrator Level 2
System Administrator Level 2
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$ 89102 - 164378
1 Vacancy
Job Description
Job Duties
- Analyze user requirements to derive software design and performance requirements
- Provide support for implementation troubleshooting and maintenance of IT systems
- Provide Tier I (Help Desk) problem identification diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
- Provide support to IT systems including daytoday operation monitoring and problem resolution for all of the client/server /storage /network devices mobile devices etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
- Provide indepth experience in troubleshooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable operating systems and installs /lo ads operating system software trouble maintain integrity of and configure network components along with implementing operating system enhancements to improve reliability and performance
- Support the design of systems mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware applications and software integration
Required Skills:
- US Citizens Only
- TS/SCI Clearance and Polygraph required
- Ten 10 years experience as a SA in programs and contracts of similar scope type and complexity is required.
- Bachelors degree in a technical discipline from an accredited college or university is required. Five 5 years of additional SA experience may be substituted for a bachelor s degree.
- Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the
client/server/storage/network devices mobile devices etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. - Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problem and remains involved in the resolution process.
- Configures and manages UN1X and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Skills and experience necessary to support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program.
Compensation Range:$89102.56 $164378.56
Compensation ranges encompass a total compensation package and are a general guideline only and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including but not limited to: level of position complexity of job responsibilities geographic location candidates scope of relevant work experience educational background certifications contractspecific affordability organizational requirements and alignment with local market data.
Our compensation includes other indirect financial components designed to support employees total wellbeing which should be considered when evaluating our competitive benefits package. These monetary benefits include medical insurance life insurance disability paid time off maternity/paternity leave 401(k) company match training/education reimbursements and other work/life programs.
IntelliGenesis is committed to providing equal opportunity to all employees and applicants for employment. The Company is an Equal Opportunity Employer (EOE) and as such does not tolerate discrimination retaliation or harassment of its employees or applicants based upon race color religion gender sexual orientation national origin age genetic information disability or any other protected characteristic under local state or federal law in any employment practice. Such employment practices include but are not limited to: hiring promotion demotion transfer recruitment or recruitment advertising selection disciplinary action layoff termination rates of pay or other forms of compensation and selection of training.
IntelliGenesis is committed to the fair and equal employment of individuals with disabilities. It is the Companys policy to reasonably accommodate qualified individuals with disabilities unless the accommodation would impose an undue hardship on the organization. In accordance with the Americans with Disabilities Act (ADA) as amended reasonable accommodations will be provided to qualified individuals with disabilities when such accommodations are necessary to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. This policy applies to all applicants for employment and all employees.
Required Experience:
Manager
Employment Type
Full-Time
