DescriptionPOSITION SUMMARY:
It is the primary responsibility of the Food Server to take and deliver customer orders maintain tables guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.
Position Status: PartTime
Location: Gold Strike Casino
ResponsibilitiesPRINICIPAL DUTIES AND RESPONSIBILITIES:
- Greet guests in a positive friendly manner and make them feel welcome.
- Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages.
- Maintain table cleanliness utilizing a silent service approach.
- Itemize bills correctly and efficiently secure payment.
- Maintain cleanliness and stock of assigned areas side stations tables and Point of Sale (POS) stations.
- Anticipate the guests needs and respond appropriately with a sense of urgency.
- Communicate with management chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Perform other jobrelated duties as requested.
QualificationsMINIMUM REQUIREMENTS:- High school diploma or equivalent.
- Two 2 years of Food and Beverage experience in a highpaced environment with food service experience.
KNOWLEDGE SKILLS AND ABILITIES:- Knowledgeable of menu items including characteristics of wine and champagne by the glass major wines liquor brands beer nonalcoholic beverages designated glassware terminology and garnishes.
- Knowledgeable of standard kitchen equipment and supplies including but not limited to toasters refrigerators coolers slicers and beverage machines.
- Knowledge of health safety and sanitation regulations.
- Knowledgeable of computers and Point of Sale (POS) systems.
- Able to effectively communicate in English in both written and verbal forms.
- Knowledge of hotel services features local attractions and activities to respond to guest inquiries accurately.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.