permanent Position: IT Support Specialist Company Overview: First Care Medical is a leading healthcare provider that offers comprehensive medical services to patients of all ages. Our team of dedicated professionals is committed to providing the highest quality care and ensuring the wellbeing of our patients. We are currently seeking an IT Support Specialist to join our team and help us provide exceptional service to our patients. Position Overview: As an IT Support Specialist at First Care Medical you will play a crucial role in ensuring the smooth and efficient operation of our IT systems. You will be responsible for providing technical support to our employees troubleshooting and resolving IT issues and maintaining our network infrastructure. This is a fulltime permanent position with opportunities for growth and advancement within the company. Key Responsibilities: Provide technical support to employees on hardware software and network related issues Troubleshoot and resolve IT issues in a timely manner Install configure and maintain computer systems software and peripherals Monitor and maintain network infrastructure including servers routers and switches Perform regular backups and ensure data integrity and security Collaborate with team members to identify and implement IT solutions to improve efficiency and productivity Keep uptodate with the latest technology trends and make recommendations for system upgrades and improvements Maintain documentation of IT systems and procedures Provide training and support to employees on new software and systems Qualifications: Bachelors degree in Computer Science Information Technology or a related field Minimum of 2 years experience in an IT support role Strong knowledge of computer hardware software and networking systems Proficient in Microsoft Office and Windows operating systems Experience with network infrastructure including servers routers and switches Excellent problemsolving and troubleshooting skills Strong communication and interpersonal skills Able to work independently and in a team environment Ability to handle multiple tasks and prioritize work effectively Why Work for First Care Medical Competitive salary and benefits package Opportunities for growth and advancement within the company Supportive and collaborative work environment Make a difference in the lives of patients by ensuring the smooth operation of our IT systems If you have a passion for technology and a desire to make a positive impact in the healthcare industry then we want you on our team. Apply now to join the First Care Medical family as our IT Support Specialist and help us provide exceptional care to our patients.