Software Engineer Internal Applications - Enterprise

About the Team

OpenAIs IT Engineering organization advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure scalable and resilient technology solutions. Our team builds and maintains robust infrastructure that safeguards OpenAIs data and systems while ensuring employees are wellequipped and seamlessly connected. By prioritizing security reliability and usercentric solutions we empower OpenAI employees to drive impactful AI research corporate operations and product innovation.

About the Role

As a Software Engineer Internal Applications Enterprise you are tasked with enhancing internal IT services through automation InfrastructureasCode (IaC) and the development of scalable internal tools. You will leverage OpenAIs models to optimize identity and access management (IAM) systems build applications and dashboards for internal users and streamline complex workflows through automation. This role involves designing and implementing efficient secure and scalable solutions including intelligent Slack bots and integrations to improve operational efficiency and user experience.

We are seeking individuals passionate about leveraging automation and software engineering to solve complex IT challenges. You should have a strong background in infrastructure automation cloud services and a deep understanding of identity management solutions. Your ability to build scalable and resilient systems coupled with a problemsolving mindset will be key to success in this role.

In this role you will:

• Design build implement and maintain secure scalable and performant IT infrastructure automation workflows and bespoke tooling that improves the OpenAI employee experience.

• Deliver critical IT efficiencies and automation through both bespoke software development and firstparty tooling to enhance IT service delivery.

• Employ modern InfrastructureasCode (IaC) methodologies developing GitOpsdriven solutions to manage IT workflows at scale.

• Build and maintain CI/CD pipelines for IT infrastructure deploying to progressively tested environments across multiple clouds (Azure AWS GCP).

• Create scalable internal tools and dashboards to optimize workflows and improve visibility into IT operations.

• Design and manage internal integrations including Slack bots and workflow automation solutions.

• Support IAM processes by automating access provisioning and lifecycle management for internal applications.

• Collaborate with the IAM team to manage cloudbased identity and access controls ensuring compliance with security policies and standards for internal applications.

• Collaborate with security teams to align IT automation initiatives with Zero Trust principles and compliance frameworks.

• Implement rolebased access controls (RBAC) and mitigate security risks through automated policies.

• Work crossfunctionally to identify areas for IT service improvement and implement selfservice solutions.

• Manage multiple projects and initiatives ensuring efficiency and alignment with business objectives.

You may be a fit for this role if you have:

• Proficiency in a modern programming language (Python Golang Ruby etc.

• Strong knowledge of and experience with cloud platforms (Azure AWS GCP) and infrastructure management.

• Extensive experience managing corporate infrastructure at scale using InfrastructureasCode (IaC) practices and GitOps workflows (e.g. Terraform Ansible Chef) along with cloud automation best practices.

• Experience integrating corporate IT infrastructure with CI/CD pipelines and DevOps workflows.

• Proven track record of developing and maintaining internal tools to streamline IT operations and business processes.

• Demonstrated experience developing internal automation solutions such as Slack bots and integrations.

• A strong understanding of rolebased access controls (RBAC) and IT security principles.

• Experience working with enterprise IT services and optimizing workflows at scale.

• Excellent stakeholder management skills and ability to work crossfunctionally with IT security and business teams.

• Clear and concise communication skills to explain technical concepts to both technical and nontechnical audiences.

• A selfstarter mindset with strong analytical and problemsolving skills.

You might thrive in this role if you have:

• Experience with front end application and UX development (React Typescript etc.

• Experience with containerization technologies such as Docker and Kubernetes.

• Familiarity with compliance frameworks such as SOC 2 ISO 27001 FedRAMP and NIST.

• A track record as an IT security thought leader with contributions to Enterprise Applications & IAMrelated opensource projects or technical communities.

This is a hybrid role and will require 3 days a week in our San Francisco office.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.