Manager-Specialty care Analytics in healthcareLifesciencesPharma
Manager-Specialty care Analytics in healthcareLifesciencesPharma
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of ManagerReporting Operations Analyst
The Business Intelligence Team part of the Enterprise Analytics Team designs develops and maintains reporting & dashboards to develop datadriven insights that identify and diagnose specific opportunities in both the field and Club Support Center.
Responsibilities
Acquire in depth knowledge of Client data and analytics environment
Oversee the of both automated and manual reports across multiple technical platforms including but not limited to Tableau Alteryx SQL SAS and Power BI
Build SOPs for incident management across platforms
Construct and maintain the runbook to manage the suite of enterprise analytics BI processes
Ensure the timely and accurate delivery of reports troubleshoot issues and communicate with the internal reporting team as well as stakeholder
As needed preprocess and clean data to ensure highquality input for analytics data processes
Provide reporting to management on key metrics such as Service Level Agreement (SLA) adherence support time and error frequency. Recommend enhancements to improvement the environment and eliminate redundancies
Code enhancements to existing reports.
Seek methods for automation of manual or partially automated processes
Assist with impact analysis UAT and development as a part of source system projects that impact existing production reporting.
Perform adhoc analysis as needed
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors degree in a quantitative field such as Mathematics Statistics Engineering Computer Science Economics Finance or related field
Preferred Qualifications/ Skills
Relevant years Alteryx Tableau/Tableau Prep SQL or other small database platforms and visual analytics tools preferred; aptitude to understand and develop code strongly desired
Relevant years of industry experience in data analysis
Strong math skills analytical background and business sense in order to understand drivers of performance
Data driven with an objective lens to view operational performance
Proven analytical and quantitative skills and an ability to provide requested deliverables in an easily digestible manner
Strong communication skills and the ability to develop collaborative partnerships with peer analysts on the team and other peers from home office functions
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
