Hub Assistant
Hub Assistant
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Job Alert
You will be updated with latest job alerts via email
£ 29788 - 30567
1 Vacancy
Job Description
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives
The St Mungos Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service intervening to ensure no one needs to sleep rough our work is ongoing and we are currently looking for inspirational people to join our Pan London Assessment Triages Staging Post Accommodation and Support Hotels across London.
In the role of a Hub Assistant Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. You will also be the first point of contact for clients and visitors and coordinating the Health and Safety within the service.
In this vital role it is essential that you are flexible to work on the weekly rota to ensure services are accessible to those who are homeless at the time they most need our support. Hours for this role will be Monday Friday(7.5 hours per day) with exact shift times to be agreed.
About you
This role will suit those with experience of working at pace in a public facing environment you should also have:
- Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
- Experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behavior.
- Excellent communication skills and the ability to work well with others.
- Great organisation and the ability to prioritise and manage your own time.
- Above all we are looking for inspirational committed individuals who have a genuine desire to support people to transform their lives; and a willingness to develop valuable skills to achieve this.
How to apply
Click the Apply Now Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 6th May 2025
Interview and assessments on: 16th May 2025
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all underrepresented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and AntiRacist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equality Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Autoenrolment to pension scheme after six months service with an employer contribution of 6.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
Employment Type
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